The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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After removing the old batteries, make sure the plus and minus signs line up with the plus and minus signs on the inside of the transmitter. Otherwise, the new battery won’t work in the transmitter, and it could give you a false sign that something else may be wrong. Once the battery is in place, test the transmitter, and if it works, replace the transmitter door.

If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.

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The average cost is $190 for 2 springs in the Detroit area. This is for steel doors weighing under 140 lbs or known as a standard spring which fits 90% of all doors. The remaining 10% are wood doors or large heavy insulated doors. Expect to pay an additional $60 - $100 for a set of these. Garage Door Companies rarely carry these springs on their vehicles or stock them. Therefore, they either buy them locally at a premium or special order them. Regardless, its an additional trip that gets figured into the cost.
When a spring breaks on a garage door an immense amount of energy being displaced. Torsion springs are mounted over the garage door and they have a shaft running through the middle. When they break, the spring unwinds in less than a second and creates a loud noise due to the coils spinning on the shaft. Based on customer feedback, it can be quite startling. http://m.youtube.com/watch?v=Z_eZc-kh40c
Order replacement springs. Many manufacturers and distributors only provide torsion springs to professionals, and won’t sell them directly to the customer. Luckily, they are available on the Internet, so search online to find replacement springs. Make sure they match the coil size, length, and interior diameter of the springs you removed. Also, be sure to order both a “left-hand” and a “right-hand” spring as the coils are wound in different directions.[8]
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.

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When your garage door is stuck after a power outage, your whole day can suffer. Summer storms hit, your garage door opener gets caught in the crossfire, and before you know it, your car is being held hostage by your garage. While it stinks to have your garage door stuck open because of safety issues, it may be even more frustrating to have your cars trapped inside. Just like saying your dog was eating your homework as a kid, now you have to explain to your boss how your car is being held hostage. Good luck.
9.9 Go to the other side of the garage door and insert the end of the cable into the drum. Rotate the drum until the cable is tight. Slide the drum against the bearing and push the shaft to the right. The marks should line up. If they don't, figure out why and correct the problem. It could be a stuck cable, the garage floor may have shifted, or the vertical angle that helps support the bearing plate may have loosened and shifted. Many garage doors have been installed with a gap between a drum and a bearing plate. The cable drums should always be flush against the race of the bearings.
Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.
10.7 Continue tapping until the cone moves out to the mark on the shaft. Continue holding the bar off the garage door and pulling back toward the center of the door. If the cone slips away from the mark, repeat this step. Keep an eye on the tape to make sure the bar doesn't slip out of the cone. If it does start to slip, rest the bar against the top of the garage door, insert a bar in the next hole and turn the cone up enough to make it possible for you to push the marked bar back into place.
8.10 Double-check to make sure you have the correct wind on your new torsion spring. On the left side next to the winding cone the end of the spring wire should be pointing up if it is facing you. Notice, also, that the cone is red which usually designates right wind. Customers frequently call and explain that when they get about six turns on the springs they spin on the cones. This is due to installing the springs on the wrong sides of the center bracket.
Jerrod the technician had answers to all my questions. He was very knowledgeable and very patiently explained what was going on with my garage door and the opener. I would definitely recommend A1 garage door service to friends and family. I was given options to either repair the door or replace it. I will get the door replaced when it gets non-functional from A1 garage door service.
Doors with extension springs have two sets of pulleys (which are sometimes called sheaves): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.
Instead, try other methods that might break the frozen connection between the door and the floor. For example, you can use a heat gun or hair dryer to melt the ice and free the door. Standard de-icing products can also work. And if you are careful not to damage the door or the seal on the bottom of the door, you can use a flat shovel or similar tool to chip away at the ice.

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Scott was exceptionally polite, professional and knowledgeable. He thoroughly checked my garage door opener, but also inspected the garage door itself and pointed out rust and deterioration that has occurred. Scott then gave me a quote on a new garage door, explaining the installation procedure and quality elements of the new door including the warranty. I was very pleased with the entire service appointment, and my husband and I are seriously considering the new garage door, but only if Scott is the installer! Thanks, Scott!

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Measure area labeled headroom (5), which is the distance between the top of the door opening (jamb header) and the ceiling (or floor joist). 10" is required for the standard extension spring or EZ-SET® Extension Spring System while 12" is required for a standard torsion spring and EZ-SET® Torsion Spring System. If you have restricted headroom, special hardware is available. Additional headroom is required for installation of an automatic garage door opener. NOTE: If garage door height extends above the opening, the headroom measurement should be adjusted proportionately.
Squealing, screeching, or grinding noises from your garage door are usually indicative of a lack of lubricant or an accumulation of dirt or debris in the tracks. When removing debris, do not use harsh chemicals to clean the tracks. Once the track is clean, coat it with lubricant designed especially for garage doors, if possible. If you do not have access to this special type of lubricant, you can use WD-40 on the tracks and hardware. http://youtube.com/embed/Z_eZc-kh40c
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