Does your garage door seem to be jammed? There are several reasons this could have happened. The answer may be simple and easy to fix, or there may be a larger underlying problem with your garage door system that requires an expert to repair. Run through the following list to determine if it's a problem you can fix on your own or if you should call a professional garage door technician to repair it for you.
9.9 Go to the other side of the garage door and insert the end of the cable into the drum. Rotate the drum until the cable is tight. Slide the drum against the bearing and push the shaft to the right. The marks should line up. If they don't, figure out why and correct the problem. It could be a stuck cable, the garage floor may have shifted, or the vertical angle that helps support the bearing plate may have loosened and shifted. Many garage doors have been installed with a gap between a drum and a bearing plate. The cable drums should always be flush against the race of the bearings.
Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful.
Torsion springs do not last forever, regardless of what some companies claim. “Lifetime” springs do not exist – all springs have a lifespan. Most builders typically install the lowest costing door available and with that generally comes lower cycle springs. A torsion spring’s life is determined by the number of cycles the spring is rated to last. Whenever the door goes up and down is what is referred to as a “cycle.” The springs that builders install can last as little as 7,500 cycles which means the average homeowner could get 3-5 years of life.
Garage doors have tension springs and cables that help to slowly and safely lower your door while closing. If these tension springs or cables break, you might find that your garage door closes really fast, often with a loud bang when it hits the ground. This is very dangerous as there is nothing preventing the garage door from crushing something that might be below it. It’s best to call a garage door professional as soon as you can to have them come out and repair these cables or springs.
Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2] https://www.youtube.com/v/Z_eZc-kh40c

Wheel Track Obstruction – Try closing the garage door manually to see if there are obstructions on the wheel tracks. If that is not the case, examine your tracks for potential damage like dents and bends. Look at your door to see if it is hanging unevenly. If the track is damaged or the door is hanging unevenly, it is time to call a professional for repairs. Track repairs can typically cost $133 to $154. Cost for correcting the uneven hanging of doors themselves can vary greatly, but typically cost about $125.
Replacing torsion springs is done with the door closed. You start by carefully unloading all of the springs (most standard-size doors have two; any broken spring will already be unloaded), using the winding bars. Then, you unbolt the springs from the central rod bracket, disconnect the cables from the pulleys, and loosen the pulleys and slide them off of the rod. Next, you swap out the springs, reinstall the pulleys and cables, and secure the inside ends of the springs to the central bracket. Finally, you wind up both springs (securing them with two setscrew bolts on the winding cones) and test the door for proper spring tension. Often, springs need an extra quarter-turn or two to get the door balance just right.

To evaluate whether the problem lies with the door or the automatic opener, make sure the door is in the fully closed position, then disengage the opener trolly from the door by pulling the emergency release cord. Try to lift the garage door by hand. If the door opens smoothly by hand, the problem is with the opener. If the garage door still only opens halfway, the problem is with the door.


The winding and unwinding is done at a metal fitting, called a winding cone, attached to the outside end of the spring. You stick a winding bar into one of the four holes in the cone and use the bar as a lever to turn the cone. Once you've completed a quarter turn, insert the other bar into a different hole in the cone and let the bar lever against the closed garage door to hold the spring tension. This allows you to move the original bar to repeat the process, alternating the bars with each quarter-turn. It takes about 30 quarter-turns to fully tension a standard torsion spring.

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The first thing to look for if your door is stuck is to check the sensors. Most automatic garage doors come with two sensors located on either side toward the bottom of the garage that will stop the door from closing in the event the event that a child or pet is in the way of the door. If your door gets stuck, the first thing to do is look at both sensors and make sure nothing is in the way.
Gather the supplies and tools needed for changing the springs safely. In addition to the torsion springs you'll need a minimum of one or two 10" vise grips, an adjustable wrench, and two 1/2" X 18" winding bars. Most hardware stores sell 1/2" X 36" steel rods that can be cut in half. You'll also need a firm ladder and a rag for cleaning your hands. A ruler and a file may also be necessary; a socket wrench and sockets would shorten the time required. Finally, make sure your garage is lighted well.
One of the best ways to care for your springs is to check them over for wear. You can certainly look at them for damage, but sometimes the damage isn’t something that’s visible. In these cases, try lifting the garage door up from the ground. About halfway up, let go. If the door stays, the springs are still working perfectly. If the door sags or drops at all, this could be a sign that your springs are beginning to weaken and will need replacing soon.

Sometimes, people unplug their power source and then wonder why their garage door opener fails to work. Sounds ridiculous, I know, but it does happen. Make sure that your garage door opener is plugged into a working outlet. Outlets sometimes go out without warning, so you can check to see if the outlet is working by plugging another working electronic device into it. Also, check your circuit breaker, fuse, or GFCI. 

First, make sure your transmitter isn’t stuck under something that could be pressing on the button. For example, your transmitter may have fallen under your car seat and the button is accidentally being pushed by something heavy rolling around on your floor. If that’s not the case, you may also need to check your transmitter’s frequency. It’s possible your neighbors could be running their garage doors on the same frequency as yours, and as they drive by, they’re opening their garage door along with yours.
2.4 The same is true of Older Overhead, BarCol and Raynor torsion springs that have winding cones with inconsistent hole sizes. If you insert a 1/2" X 18" bar in some of these holes you can move the opposite end of the bar over four inches. Bars in newer cones move less than 1 1/2". I've had many of the older cones spin loose from my bars, the last one generating an $1800 emergency room bill. If your cones are like any of these, or if they have more than 2" of play, leave the job of installing torsion springs to a professional garage door mechanic.
Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.

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If the track is misaligned, but the door still moves, there are a few things you can do to attempt to remedy the issue on your own. You’ll know that it’s misaligned if you hear a rubbing noise when the garage door reaches a certain spot on the tracks each time it opens and closes. Sometimes the door may even slow down slightly when it hits this spot.
It’s difficult to say how often the springs will need to be replaced since it’s different for everyone. It depends on how often you use your garage door, how cold and long your winters are, how well you maintain your springs and many other factors. The best rule of the thumb is to check your springs regularly for signs of wear and damage and to replace them when they begin to appear tired.
All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.

If your stuck garage door coincides with weather changes, you may need to adjust the pressure on the opener. Some openers have a force-adjustment mechanism that controls the force that's applied to operate the door. It's best to leave this adjustment to a garage door pro, as too much force may result in the door failing to stop when it should, posing a danger to people and objects in the door's path.
Started in 2004, Aladdin Garage Doors has become known nationwide as the trusted source for garage doors, repairs, and fast, efficient service. With a mission focused on delivering outstanding customer care, we’re proud to offer garage doors that lead the industry in quality, value, and lifetime protection for homes and businesses. Whatever your garage door needs may be, you can count on Aladdin Garage Doors to offer:
The spring system opens and supports the garage door. These springs are under heavy force, which allows the door to bounce back open and avoids overburdening the garage door opener with the entire weight load. If these springs are stuck or broken, the whole system is affected. Start by lubricating the springs with non-silicon-based lubricant. If this fails, disconnect the garage door opener from the garage door to manually open the door. If you experience significant resistance, the springs might need to be replaced; a job that requires a professional.
On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring.

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The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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For example, low headroom garage doors often have cable drums on the outside of the end plate and the torsion springs usually wind down rather than up. They normally have left wind springs mounted on the left side of the spring anchor bracket and right wind springs mounted on the right side of the bracket. The first part on the shaft beyond each torsion spring is the end bearing plate. Just beyond the end bearing plate is the cable drum. On these the cable often runs on the front of the cable drum. The bottom of the cable is attached to a bracket that wraps around the front of and outside the vertical track.
There are two types of garage door springs: torsion and extension. Torsion springs are horizontal and located near the top of the garage door. Check for a gap between these springs indicating a break. Springs on the sides of the garage door are extension springs. Inspect them to see if one or both of them have broken. If you have a broken spring, call a garage door technician to fix it for you as soon as possible. Never operate a garage door with a broken spring; it could severely damage the door and the operating system. Never attempt to replace a broken spring on your own, either. Replacing broken garage door springs is very dangerous for anyone other than a certified, professional repair technician.
Next, if you don’t find an obstruction, check the springs. If your door has torsion springs, which are horizontal at the top of the door, you can tell they are broken by checking for a gap between the two springs. If your door has extension springs, you can check by looking to see if they are hanging on the side of the door. If you have a broken spring, you’ll need to call a pro to replace it as this is a dangerous task.
If your garage door is equipped with only one torsion spring, it will be much harder to get your door open. You will need to get 2-3 people to help lift the door up because the full weight can be anywhere from 150 to 300 pounds. We don’t recommend lifting the door when the spring break's due to the danger of it falling on someone. If you absolutely must get your garage door open, raw strength is what you need. When you get the door in the up position, use vise-grips or a c-clamp on the track below the bottom roller to hold the door in the up position.
Even though most of us are likely used to seeing this small spring in place on our garage door, we don’t often think too much about it, and we simply count on it working when we need it to. Unfortunately, it doesn’t last forever and will eventually need to be replaced. It’s best to be proactive and notice when it begins to look worn down before it actually breaks. Otherwise, you may find yourself trying to open the garage door to drive to work one morning, only to find that the door won’t open because the spring is broken.

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Sectional: Also known as a raised panel door, this door is the most common. It is made of several horizontal panels hinged together, fitted with wheels and mounted within a track. The biggest advantage of this door is it takes up relatively little space and easily controlled with a standard remote garage door opener for a nominal cost. Their moving parts are readily accessible which can keep repair costs low. The average cost for sectional door repairs is $128.

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Sometimes, people unplug their power source and then wonder why their garage door opener fails to work. Sounds ridiculous, I know, but it does happen. Make sure that your garage door opener is plugged into a working outlet. Outlets sometimes go out without warning, so you can check to see if the outlet is working by plugging another working electronic device into it. Also, check your circuit breaker, fuse, or GFCI.
6.7 It's now time to unwind the spring. Firmly position yourself on a steady ladder beside the garage door. Next, insert the bar into one of the holes of the winding cone. Make sure it goes all the way in. It should click when your bar hits the core. If you want to test the force you will be handling before loosening the set screws, push up on the bar one quarter turn and bring it back down. Next, while grasping the other end of the bar firmly, loosen the set screws with an open-end wrench or small adjustable wrench loose enough to come free should the cone spin. Be prepared for the torque to be transferred to the bar.

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Install the center bearing and the right spring, then secure the cones. Slide the torsion bar to the left then add the center bearing. Slide the right spring onto the bar and press the bearing into the stationary cone. Connect both of the stationary cones to the center bracket with the nuts and bolts you removed previously. Remove the locking pliers or clamp from the center bracket.[10]


Does your door stop when going up? Does your look crooked? Can you see a break in the spring that runs along the side of the tracks? You might have a broken extension spring. Extension springs are generally used on smaller doors like an 8×7 or a 9×7. Extension springs are attached to the bracket that holds the horizontal track to the ceiling. The extend as the door goes down and with one broken the door cannot work properly. Typically one spring is broken and the other is not, however, we would replace both. They have both been used the same amount and springs break based off of usage.

10.8 After the cone reaches the mark, continue pulling the bar off the garage door and back toward the middle of the door with your left hand. Tighten both set screws 1/2 to 3/4 turns each after each screw first meets the shaft. This is the point at which you will feel the screw meeting resistance. If the garage door spring snakes after tightening the set screws, repeat the process and stretch the spring half as much as before. Residential torsion springs are stretched 1/8" to 1/4". Larger commercial and industrial overhead garage door torsion springs are stretched as much as an inch.
However, when a car is trapped inside, then it must be opened; otherwise, taking a cab or bus would be the only option left. Opening it would require help from another adult person or should be done by technicians. And every attempt in opening it, safety precautions should always be the first thing in mind. Never rely on garage entry openers when the spring is broken since it can cause falls and accidents. If the homeowner is not confident to open it or has no time to do it, it is always wise to call a technician.
Would have appreciated the technician to have explained in better detail about the quality of the first doors we received in our home. The garage doors that were installed recently were an upgrade. I would have selected the better quality of doors with the first installation if it had been explained in better detail and time of decision with the first doors. But, I really love the doors that were recently installed! Explained much better with the new doors. Time was well spent on my decision making and the technician this time was very helpful and knowledgeable. Thank You! Cathy Walsh
The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.

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I PAID 700.00 DOLLORS TO GET THE 2 SPRINGE REPLACED WITH TOW DIFFERENT SPRINGS AND BOTH END BEARINGS PLUS INSTATTING THEM. tHIS IS ON A SATURDAY EVENING. aFTER ALL THAT i PAID BY CREDIT CARD THA THE INSTALL COULD SWIPE ON HIS PHONE. hE SAID AT THAT TIME I WOULD RECIEVE MY INVOICE VIA EMAIL. I didn,t think about it until another repair man came today 3/9/16 and he showed me that the bar that goes from one side to the other, had a bow in it of 3 inches just frome one side to the other. With this it will make the new bearings ware out faster. I trusted them to do the job right, But when i called to tell them that they replied that it was passed the 30 day warranty and they would do nothing more.
The Torquemaster system has a lock built into each side on a double car door that will activate when a spring breaks causing the door to lock in the up position. It is very simple to deactivate this lock and get your door closed. But, you can guarantee you have a broken spring inside the Torquemaster tube on the side where the lock activated. You will need the spring inside replaced or have it converted over to a standard torsion spring set up, which is what we recommend and a service we perform quite frequently. A standard torsion spring will last 3 times longer than the small spring inside the Torquemaster tube.

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However, if you lose power and use the disconnect switch, you’ll need to reattach it to use your garage door motor to open and close your door again. Open the door all the way and then reattach this hook. Then try opening or closing the door again with your transmitter, and you should be all set. It will be easiest to reattach this hook when your car is not in the garage, as you’ll need to place a step ladder underneath the motor to reach it.
One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.
A1 Garage Door Service is known for providing only the best value for money. We always aim for the best possible customer service and experience, reasonable costs for our products and services, give FREE estimates and FREE professional advice as well as amazing deals and discounts when you book our service. What’s more, we GUARANTEE that we service all manufacturer warranties, including lifetime warranties. What more can you ask for?
Our team of friendly, knowledgeable technicians have the industries best experience replacing broken springs on garage doors. Replacing a garage door spring can be very dangerous, and we highly encourage you to contact us to handle this repair today! If you have a high cycle application, our garage service team may be able to provide extended use high cycle springs. http://youtu.be/Z_eZc-kh40c
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