Overhead garage doors weigh hundreds of pounds, and doors that are not properly maintained or which are equipped with older automatic garage door openers can be safety time bombs. All too common are the tragic stories of garage doors injuring or even killing children or pets who found themselves underneath a closing door. Modern automatic door openers with auto-stop and auto-reverse mechanisms have greatly reduced such accidents, but mishaps can still occur if the door and door opener are not properly maintained.
Next, if you don’t find an obstruction, check the springs. If your door has torsion springs, which are horizontal at the top of the door, you can tell they are broken by checking for a gap between the two springs. If your door has extension springs, you can check by looking to see if they are hanging on the side of the door. If you have a broken spring, you’ll need to call a pro to replace it as this is a dangerous task.
If you happen to be home when these break, you’ll hear a loud bang from inside your garage. This bang can be so loud that some people might think a firecracker went off inside their garage. That’s because garage doors can be very heavy and despite what most people think, it’s not the garage door opener that does the heavy lifting, but rather the heavy-duty springs of the door.

One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.
Overhead Door Company of Central Jersey has been in the garage door industry since 1972. Our proficient service technicians offers the best installation, maintenance and replacement for your garage doors and parts. You can check our our Before and After residential garage doors photos for reference. Kindly click on "Schedule at-home appointment" below to get started.

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7.4 Check to make sure the torsion hardware is secure. If needed tighten the lag screws that attach the spring anchor bracket to the header. If loose, replace with longer or thicker lags. Brackets for doublewide wood doors should have two lags on the bottom, because when the springs are wound the spring torque pulls the bracket from the bottom. Never touch these when the springs are wound. One of my customers removed the screws when the springs were wound. He broke his arm in 14 places and almost died. He spent a month in the hospital.
SNAP... bang... boom. That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sounds like a firecracker or gunshot. Springs are rated for a certain number of cycles and are the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. If you have a broken spring, you should NEVER try to open the door, as it can be very dangerous. This repair should be left to a professional or someone with the right tools and skills. https://www.youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Safe automatic door openers. All automatic openers must now have an auto-reversing mechanism and photoelectric eyes located near the floor on both sides of the door (see photo). If the door is closing and the beam between the eyes is interrupted, the door will automatically reverse. If the eyes aren’t connected, the door won’t operate. For instructions on how to install a new garage door opener, see How to Install a Garage Door Opener.
If your garage door is equipped with extension springs (usually seen on single car garages), the cable and pulley might be hanging down when the spring break's. Extension springs use a two pulley system on each side of the door to lift the garage door up and down. When the spring break's everything goes haywire, causing the cables to become twisted or even frayed when they catch on the metal edge of the track. There is a lot of force being released when a garage door spring breaks.

Automatic doors require not only the installation of a heavy door, but the motor and cables as well. Automatic doors are much more common now because of their convenience, but in a case such as the heavy wood door, they are a necessity. A strong motor is required to pull up a heavy door. However, automatic doors are not without their faults -- they quickly become a manual door when the power goes out.
When your garage door is stuck after a power outage, your whole day can suffer. Summer storms hit, your garage door opener gets caught in the crossfire, and before you know it, your car is being held hostage by your garage. While it stinks to have your garage door stuck open because of safety issues, it may be even more frustrating to have your cars trapped inside. Just like saying your dog was eating your homework as a kid, now you have to explain to your boss how your car is being held hostage. Good luck.
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced.
From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200.

Next, if you don’t find an obstruction, check the springs. If your door has torsion springs, which are horizontal at the top of the door, you can tell they are broken by checking for a gap between the two springs. If your door has extension springs, you can check by looking to see if they are hanging on the side of the door. If you have a broken spring, you’ll need to call a pro to replace it as this is a dangerous task. https://www.youtube.com/watch?v=Z_eZc-kh40c


Over time, the springs in your garage door can wear down and break. While the average cost to repair garage door springs is between $100 and $200, in some cases you may need to replace them instead. Replacement can cost $20-$30 for springs plus labor which can cost up to $180. Here are some signs to watch out for when determining whether repair or replacement is the right course of action:
Although garage door springs can break during any season and at any time, they most commonly break during the winter. This has to do with the temperature change. When the temperature sinks below a specific threshold, the metal will contract. This means it’s extremely possible for your door springs to shrink slightly during the winter months. This is hard on the springs and makes them more likely to break.
Aging garage door springs cause the door to effectively "weigh" more as the steel loses its resiliency. With new springs, a heavy garage door should take no more than about 10 pounds of force to lift into an open position. With springs nearing the end of their lifespan, the force required to lift the door can be considerably more, since a garage door may weigh 200 pounds or more. 

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Maybe the battery died or a spring broke, but you can't get into the garage to even see what the problem is. If the garage door is the only way in or out, or if you can't find the key to the door, you'll have to either find a way to break in or call a locksmith. As a preventative measure, it's smart to keep a spare key or install an emergency key release that would allow you to release the emergency disconnect to the operator so you can manually raise the door.

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2.1 Two important assumptions will help you execute this replacement safely. First, assume that the springs are going to break as you unwind or wind them. To avoid injury, clutch the bars firmly on the ends furthest away from the cones and stand securely on a sturdy ladder, not on chairs or cans turned upside down. Keep clothes and body parts away from the springs. Wear safety glasses.
If you happen to be home when these break, you’ll hear a loud bang from inside your garage. This bang can be so loud that some people might think a firecracker went off inside their garage. That’s because garage doors can be very heavy and despite what most people think, it’s not the garage door opener that does the heavy lifting, but rather the heavy-duty springs of the door.

Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!

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A torsion spring counterbalance system consists of one or two tightly wound up springs on a steel shaft with cable drums at both ends. The entire apparatus mounts on the header wall above the garage door and has three supports: a center bearing plate with a steel or nylon bearing and two end bearing plates at both ends. The springs themselves consist of the steel wire with a stationary cone at one end and a winding cone at the other end. The stationary cone is attached to the center bearing plate. The winding cone consists of holes every 90 degrees for winding the springs and two set screws to secure the springs to the shaft. Steel counterbalance cables run from the roller brackets at the bottom corners of the door to a notch in the cable drums. When the door is raised, the springs unwind and the stored tension lifts the door by turning the shaft, thus turning the cable drums, wrapping the cables around the grooves on the cable drums. When the door is lowered, the cables unwrap from the drums and the springs are rewound to full tension.[7]
If your torsion spring isn’t lifting your door or your door is stuck, it is best to not attempt fixing it on your own. Garage doors are very heavy and can be the source of great injury if not handled with care when a part is broken. At Advanced Garage Door Solutions, Inc., we are there for you to quickly fix the problem so that normal garage door function is restored. To learn more, call the Minneapolis office at 952-500-3921 or the St. Paul office at 651-769-7191 and request a free estimate.

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Sectional: Also known as a raised panel door, this door is the most common. It is made of several horizontal panels hinged together, fitted with wheels and mounted within a track. The biggest advantage of this door is it takes up relatively little space and easily controlled with a standard remote garage door opener for a nominal cost. Their moving parts are readily accessible which can keep repair costs low. The average cost for sectional door repairs is $128.
A garage door spring replacement should cost between $175 and $225 for a single tension spring and between $250 and $300 for two tension springs. Most garage door companies carry a wide enough variety of spring sizes to cover most residential doors. As long as the proper amount of turns are put on the spring, there are more than one correct springs to use for any one door.
Scott was exceptionally polite, professional and knowledgeable. He thoroughly checked my garage door opener, but also inspected the garage door itself and pointed out rust and deterioration that has occurred. Scott then gave me a quote on a new garage door, explaining the installation procedure and quality elements of the new door including the warranty. I was very pleased with the entire service appointment, and my husband and I are seriously considering the new garage door, but only if Scott is the installer! Thanks, Scott!
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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The power to your garage is out with the door shut, and you need to get your car out or you'll have to take a bus. You'll notice a cord—usually with a red handle—dangling down from the guide track that the opener uses to open and close the door. This is the manual override. Once pulled, it allows you to open and close the door with your own power in the form a little elbow grease.
Aging garage door springs cause the door to effectively "weigh" more as the steel loses its resiliency. With new springs, a heavy garage door should take no more than about 10 pounds of force to lift into an open position. With springs nearing the end of their lifespan, the force required to lift the door can be considerably more, since a garage door may weigh 200 pounds or more.

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Garage door springs support most of the weight of the door when it's opening and closing. A broken spring typically will make the door very hard to lift, rather than causing the door to stick halfway. But some spring problems can contribute to a stuck door. The springs help turn metal wheels, called pulleys, that help lift the door via vertical cables at each side of the door. A pulley can become jammed by an obstruction or possibly a misaligned or hung-up cable. Any problems with springs or pulley should be examined by a garage door professional. Springs (and pulleys) are highly tensioned and can be very dangerous to work with.
Scott was exceptionally polite, professional and knowledgeable. He thoroughly checked my garage door opener, but also inspected the garage door itself and pointed out rust and deterioration that has occurred. Scott then gave me a quote on a new garage door, explaining the installation procedure and quality elements of the new door including the warranty. I was very pleased with the entire service appointment, and my husband and I are seriously considering the new garage door, but only if Scott is the installer! Thanks, Scott!

• Extension springs: Garage door extension springs stretch to provide lifting power for the door. These springs are typically made of steel and mounted above the horizontal track of the garage door. A safety cable should run through your extension springs to prevent possible injuries or property damage. Extension springs are the most common type of garage door spring for residential use and can break after excessive usage.


Jerrod the technician had answers to all my questions. He was very knowledgeable and very patiently explained what was going on with my garage door and the opener. I would definitely recommend A1 garage door service to friends and family. I was given options to either repair the door or replace it. I will get the door replaced when it gets non-functional from A1 garage door service.

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Typically, it will cost less to install a steel garage door without an opener than to install a custom wood door with a garage door opener. Recent innovations have also yielded high-tech doors with thick insulation and energy-efficient glaze, as well as finished interior surfaces and other significant upgrades. These are more expensive doors, but they are also extremely durable.
11.2a Raise the garage door slowly. Check the door balance. If you have the correct springs the door should stay down when closed, half way when opened half way, and open when opened. If the door will drop to the floor by itself from the halfway point, add 1/4 turn of tension to each of the torsion springs. If the garage door won't stay on the floor, and if it pulls itself up when stopped halfway, close the door and remove 1/4 turn of tension from the springs.	

While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced.

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A common material for a new garage door is steel sheet formed or stamped to look like a raised panel wooden door. Steel doors are available in uninsulated, insulated, and double skin steel. A design mimicking carriage house doors has become popular since early 2000s, and many manufacturers clad the exterior of a steel door with composite, vinyl boards, or other trim to give it the appearance of wood.
Doors with extension springs have two sets of pulleys (which are sometimes called sheaves): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.

Garage doors have tension springs and cables that help to slowly and safely lower your door while closing. If these tension springs or cables break, you might find that your garage door closes really fast, often with a loud bang when it hits the ground. This is very dangerous as there is nothing preventing the garage door from crushing something that might be below it. It’s best to call a garage door professional as soon as you can to have them come out and repair these cables or springs.
10.6 Here you will need to do three things at once. With your left hand, lift the bar just off the top of the door and pull it toward the center of the garage door. While lifting up and back, tap the top of the bar just under the winding cone with your other bar. Pulling the bar back toward the center of the door as you tap causes the spring cone to bind on the shaft and not slip back.

If your garage door is equipped with extension springs (usually seen on single car garages), the cable and pulley might be hanging down when the spring break's. Extension springs use a two pulley system on each side of the door to lift the garage door up and down. When the spring break's everything goes haywire, causing the cables to become twisted or even frayed when they catch on the metal edge of the track. There is a lot of force being released when a garage door spring breaks.

Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.


We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.

However, when a car is trapped inside, then it must be opened; otherwise, taking a cab or bus would be the only option left. Opening it would require help from another adult person or should be done by technicians. And every attempt in opening it, safety precautions should always be the first thing in mind. Never rely on garage entry openers when the spring is broken since it can cause falls and accidents. If the homeowner is not confident to open it or has no time to do it, it is always wise to call a technician.


"We had an unusual repair requirement. We have horizontal sliding steel doors on our 1950's equipment shed. The upper track was damaged by a roofer's forklift while they were loading supplies onto the roof. The track is made out of very heavy steel, not like the track in today's doors. Toby, responded to my request very quickly and came out of his way to inspect the damage. Although it was not something that he had encountered before, he was able to fix the track and the door is operating better than it has in years. Thank you."

Chris was very professional & thorough. He arrived on time & was able to answer all questions that I had. I was extremely satisfied with the quality of the work he performed. I spoke several times on the phone with Mrs. Carol who keep me informed prior to, during, and after the installation of my garage door. She was very professional, easy to talk with and resolved any misunderstanding that I had.

Usually, when a garage door spring breaks the door has already closed or come down. In some instances, however, a spring can snap while the door is closing or in motion, causing the door to fall rapidly. In these situations, the door can become a safety concern for you and your family, so you should keep your distance and call a garage door professional as soon as possible. Garage doors are very heavy and can cause injury if not handled properly. When a garage door problem occurs, call a Sears Garage Door expert to help.

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When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment. https://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtube_gdata
Your dream car is parked in out of the elements, but it's not secure because the garage door won't lock. Most garage doors have two horizontal bars that move out from the center of the door into slots along the side of the door in the door track, effectively locking the door in place. Over time, these bars can shift slightly out of position so that they are no longer correctly aligned with the locking slots. To realign the bars, unscrew the guide brackets on the edges of the door so that they are loose enough to move, and then reposition them so that they smoothly guide the locking bars into the locking slots. Lubricate the lock mechanism with machine oil and you're done.
Safe automatic door openers. All automatic openers must now have an auto-reversing mechanism and photoelectric eyes located near the floor on both sides of the door (see photo). If the door is closing and the beam between the eyes is interrupted, the door will automatically reverse. If the eyes aren’t connected, the door won’t operate. For instructions on how to install a new garage door opener, see How to Install a Garage Door Opener.
Get a price quote on a New Garage Door- Use our super-simple garage door designer to learn about the available options, pick the ones you like best, and send it to us for a free quote. It's the fastest way to shop for a garage door on the web. In less than 10 minutes, you'll have a much better idea what you want and get a price without sales pressure. Click garage door designer to get started...
Sears Garage Doors provides excellence in garage door repair services. With a Sears technician on the job, you’ll know that you’re getting the very best in industry experience and quality. Each of our employees undergoes a rigorous background check and extensive training to ensure quality results while on the job. Sears prides itself in offering some of the best experiences in customer satisfaction, service, and warranties. We believe in offering the best because we have the best customers. Call today to experience the best in what garage door servicing has to offer.

Since most yards entertain play activity including baseballs and other sporting equipment, it's no surprise that garage doors experience broken glass from time to time. Regardless of the cause, it's important to repair glass quickly, since broken glass in a garage is a safety issue, a security problem, and an invitation to every bird and insect in the neighborhood to take up residence in your garage. Fortunately, it's not difficult to replace a pane of glass. The techniques are exactly the same as for replacing glazing in a house window.
Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.
Torsion springs are located above the opening of your door with springs that slide onto a bar. Extension spring systems can be found alongside the opening of the door. It's important to know whether or not a garage door company provides service for your needs. Precision's professionally trained technicians are fully equipped to work on torsion and extension spring systems.
Noisy garage doors cause all kinds of problems, especially for anyone who has to sleep above or next to the garage. Fortunately, most noisy garage doors can be fixed with a combination of routine maintenance and the replacement of a few parts. If the basic maintenance tips described above don't quiet a noisy garage door, it's possible that the door's hinges need to be replaced.
Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.

For commercial or residential doors, operators and accessories outside of the U.S. or Canada you can contact international. ​​​​​​Please be sure to include the following in your e-mail, so we can connect you with the Overhead Door™ Distributor that can best serve you: Contact Person, Phone Number (including local dialing code), Company Name, City and Country, Product(s) of interest (i.e. residential or commercial garage doors, operators and accessories), Name of Project (if any) and Project Specifications.​​​​​​​​​​​​ 


Torsion springs are normally mounted horizontally above the opening of your garage door. When you pull the door down, cables attached to the bottom corners actually force the springs to wind up, in turn energizing the system. When you open the door, the springs then unwind and their energy transfers to the door, helping it to lift up and making it easier to open.
Usually, when a garage door spring breaks the door has already closed or come down. In some instances, however, a spring can snap while the door is closing or in motion, causing the door to fall rapidly. In these situations, the door can become a safety concern for you and your family, so you should keep your distance and call a garage door professional as soon as possible. Garage doors are very heavy and can cause injury if not handled properly. When a garage door problem occurs, call a Sears Garage Door expert to help. http://www.youtube.com/e/Z_eZc-kh40c?app=desktop
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