Another scenario is the garage door goes up very slowly when using the automatic opener. Some garage door openers have DC motors that start off slow when opening and then kick into a higher speed. If you have a broken spring, the opener might stay in the slower speed due to the heavy weight of the garage door. If this happens to you, close the garage door and pull the emergency release rope. Next, try to lift the door. If it is really heavy, then you most likely have a broken garage door spring.
9.9 Go to the other side of the garage door and insert the end of the cable into the drum. Rotate the drum until the cable is tight. Slide the drum against the bearing and push the shaft to the right. The marks should line up. If they don't, figure out why and correct the problem. It could be a stuck cable, the garage floor may have shifted, or the vertical angle that helps support the bearing plate may have loosened and shifted. Many garage doors have been installed with a gap between a drum and a bearing plate. The cable drums should always be flush against the race of the bearings.
Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.
Jerrod the technician had answers to all my questions. He was very knowledgeable and very patiently explained what was going on with my garage door and the opener. I would definitely recommend A1 garage door service to friends and family. I was given options to either repair the door or replace it. I will get the door replaced when it gets non-functional from A1 garage door service.

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At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.
When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.
On our EZ-Set Torsion Springs page you will find several options for replacing these springs. We also have step by step instructions for EZ-Set Torsion Spring Replacement. In addition, one of our customers has provided excellent EZ-Set Torsion System instructions for removing the spring without wrecking the winding unit that secures the stationary cone. Instead of a spanner tool, you may prefer to use a pipe wrench or large channel locks to hook the end of the spring and remove it from the cones in the last step. http://www.youtube.com/v/Z_eZc-kh40c?version=3
Start your garage door spring replacement project by getting a rough measurement of your springs (length and diameter). Then measure the width and height of your door. Make sure the quote includes the trip charge, parts and labor. Then ask for a price based on 7x19 lift cables and double-life springs. Those items will give you more years of service and should only add $65 to the price.
On our EZ-Set Torsion Springs page you will find several options for replacing these springs. We also have step by step instructions for EZ-Set Torsion Spring Replacement. In addition, one of our customers has provided excellent EZ-Set Torsion System instructions for removing the spring without wrecking the winding unit that secures the stationary cone. Instead of a spanner tool, you may prefer to use a pipe wrench or large channel locks to hook the end of the spring and remove it from the cones in the last step.

If one of your door springs just broke and you are looking for instructions to decide if you can change the spring or springs safely and correctly, this page should help. DO NOT OPEN AND CLOSE YOUR GARAGE DOOR. Wooden garage doors are heavy and will probably damage or ruin the opener. The tops of steel doors often bend when operated with broken springs.

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We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.

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Check your garage door rollers to see if they have come off their tracks. If no damage has been done, a tech should be able to easily place them back on. If the track has become bent, however, it must be repaired and possibly (depending on the amount of damage) replaced. Don’t operate your door if it's off track or your track is bent. Your door could become seriously damaged.
We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.
Torsion springs do not last forever, regardless of what some companies claim. “Lifetime” springs do not exist – all springs have a lifespan. Most builders typically install the lowest costing door available and with that generally comes lower cycle springs. A torsion spring’s life is determined by the number of cycles the spring is rated to last. Whenever the door goes up and down is what is referred to as a “cycle.” The springs that builders install can last as little as 7,500 cycles which means the average homeowner could get 3-5 years of life.
Opening the door yourself is recommended only during an emergency, as there is an increased risk of it getting stuck again-or worse yet, crashing down on top of you. Moving a wooden door could cause damage to the opener, or the top of a steel door might bend underneath the pressure. If you must open the door long enough to drive underneath it, you may want to prop up either side with some 2×4 pieces of lumber to provide added stability. You could also secure your door to its tracks using a pair of vise grips or a couple of c-clamps.
To make sure the job gets done right, our professional installers are local, licensed and insured. With a 9.7 out of 10 VOC score, our garage installers will exceed your expectations, provide reliable service, and install attractive garage doors that will transform your home’s appearance. All labor, products and installations are 100% backed by The Home Depot. Service you can trust.

6.1 It is time now to unwind the old spring that is not broken. A few warnings are in order. NEVER, NEVER, NEVER touch a set screw without first inserting a properly fitting bar into the winding cone! Also, do not use box or socket wrenches for the set screws. If the cone slips, the wrench could break your hand in 10 spots before unwinding completely. It's my guess that this is the number one cause of trips to the emergency room for inexperienced homeowners fixing or replacing their springs.
When a spring breaks on a garage door an immense amount of energy being displaced. Torsion springs are mounted over the garage door and they have a shaft running through the middle. When they break, the spring unwinds in less than a second and creates a loud noise due to the coils spinning on the shaft. Based on customer feedback, it can be quite startling.
Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful.
Snap a locking pliers onto the torsion tube to lock it into place while you tighten the drums. Rotate the drum to wind the cable into the winding grooves. Pull the cable as tight as possible before tightening the setscrews. Leave the locking pliers in place and repeat the tightening procedure on the other side. You want equal tension on both sides. Otherwise, the door will open unevenly.
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The first thing to look for if your door is stuck is to check the sensors. Most automatic garage doors come with two sensors located on either side toward the bottom of the garage that will stop the door from closing in the event the event that a child or pet is in the way of the door. If your door gets stuck, the first thing to do is look at both sensors and make sure nothing is in the way.

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Next, if you don’t find an obstruction, check the springs. If your door has torsion springs, which are horizontal at the top of the door, you can tell they are broken by checking for a gap between the two springs. If your door has extension springs, you can check by looking to see if they are hanging on the side of the door. If you have a broken spring, you’ll need to call a pro to replace it as this is a dangerous task. https://www.youtube.com/watch?v=Z_eZc-kh40c
Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.

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Does your door stop when going up? Does your look crooked? Can you see a break in the spring that runs along the side of the tracks? You might have a broken extension spring. Extension springs are generally used on smaller doors like an 8×7 or a 9×7. Extension springs are attached to the bracket that holds the horizontal track to the ceiling. The extend as the door goes down and with one broken the door cannot work properly. Typically one spring is broken and the other is not, however, we would replace both. They have both been used the same amount and springs break based off of usage. https://youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c

Product was received in two days and was as advertised. Installing these myself saved around $150 but it took around 2-3 hours. I would imagine everyone's experience is going to be different. These springs appear to be heavier duty than the ones they replaced. I couldn't use the same slots for tension as the old ones and it was trial and error in adjusting the length of my pull cable until the door closed as it should. I need to replace the springs on my other garage door and would think that will take less than an hour based on what I learned from the first install. https://www.youtube.com/v/Z_eZc-kh40c&feature=youtube_gdata
6.7 It's now time to unwind the spring. Firmly position yourself on a steady ladder beside the garage door. Next, insert the bar into one of the holes of the winding cone. Make sure it goes all the way in. It should click when your bar hits the core. If you want to test the force you will be handling before loosening the set screws, push up on the bar one quarter turn and bring it back down. Next, while grasping the other end of the bar firmly, loosen the set screws with an open-end wrench or small adjustable wrench loose enough to come free should the cone spin. Be prepared for the torque to be transferred to the bar.

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A garage door spring replacement should cost between $175 and $225 for a single tension spring and between $250 and $300 for two tension springs. Most garage door companies carry a wide enough variety of spring sizes to cover most residential doors. As long as the proper amount of turns are put on the spring, there are more than one correct springs to use for any one door.

With every spring repair, Precision provides a free safety inspection to make sure all the hardware and moving parts on your door are in good working condition and meet safety standards. Since the hardware was probably installed at the same as the springs, it's possible there are worn mechanical parts on your door that are in an unsafe state. Think about spring failure as a symptom to a possibly larger problem with your door. This is why it's a Precision Best Practice to provide a free safety inspection and maintain a safe environment for our customers. 

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Interested in garage door installation? You don’t have to know how to install a garage door or how to install a garage door opener. Lowe’s has you covered with professional, independent garage door installers to manage the job from taking measurements to the final garage door opener installation. Why take the time to learn how to install garage doors or how to install garage door openers? Invest less time and manage garage door installation costs. Contact Lowe’s for your project services today.
A torsion spring counterbalance system consists of one or two tightly wound up springs on a steel shaft with cable drums at both ends. The entire apparatus mounts on the header wall above the garage door and has three supports: a center bearing plate with a steel or nylon bearing and two end bearing plates at both ends. The springs themselves consist of the steel wire with a stationary cone at one end and a winding cone at the other end. The stationary cone is attached to the center bearing plate. The winding cone consists of holes every 90 degrees for winding the springs and two set screws to secure the springs to the shaft. Steel counterbalance cables run from the roller brackets at the bottom corners of the door to a notch in the cable drums. When the door is raised, the springs unwind and the stored tension lifts the door by turning the shaft, thus turning the cable drums, wrapping the cables around the grooves on the cable drums. When the door is lowered, the cables unwrap from the drums and the springs are rewound to full tension.[7]
For example, low headroom garage doors often have cable drums on the outside of the end plate and the torsion springs usually wind down rather than up. They normally have left wind springs mounted on the left side of the spring anchor bracket and right wind springs mounted on the right side of the bracket. The first part on the shaft beyond each torsion spring is the end bearing plate. Just beyond the end bearing plate is the cable drum. On these the cable often runs on the front of the cable drum. The bottom of the cable is attached to a bracket that wraps around the front of and outside the vertical track.
If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy.

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CAUTION! Replacing garage door torsion springs is dangerous because the springs are under tension. If you do not use the right tools and follow safe procedures, you could lose hands, limbs or even your life. You could also damage property. We want your business, but not at the expense of your well being. Doing the job right is your responsibility. If you have any doubts about your ability to safely change your springs, we recommend you hire a professional to repair your garage door. Safety First! Then work.

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The winding and unwinding is done at a metal fitting, called a winding cone, attached to the outside end of the spring. You stick a winding bar into one of the four holes in the cone and use the bar as a lever to turn the cone. Once you've completed a quarter turn, insert the other bar into a different hole in the cone and let the bar lever against the closed garage door to hold the spring tension. This allows you to move the original bar to repeat the process, alternating the bars with each quarter-turn. It takes about 30 quarter-turns to fully tension a standard torsion spring.

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Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.
The two main garage door operating mechanisms are sectional roll-ups or tilt-ups. Garage door repair services can fix single-car, double-car or RV-height doors. Your garage door may be made of wood, steel, aluminum, masonite, vinyl, fiberglass or another material. The type of garage door repair you need really depends on the type of garage door you have and the issue at hand. Garage door repair pros often charge a flat service call fee to diagnose the problem and provide an estimate. For customers who choose to have the repair done, the service call fee may be applied to the first hour of labor (including time to make the diagnosis). If your garage door is under warranty, the repair may be free of charge.
Inspect the area around your garage door to see if something is blocking the photo eye sensors. Then look at the tracks to see if there is any buildup on the inside. You’ll need to get a step ladder to look at the tracks on the top part of your garage, as it will be difficult to see from ground level. It may also not be a bad idea to proactively wipe down your garage door tracks periodically to prevent this type of buildup from occurring. Running a damp rag along each track should be enough to remove anything that’s lingering on the tracks.

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Would have appreciated the technician to have explained in better detail about the quality of the first doors we received in our home. The garage doors that were installed recently were an upgrade. I would have selected the better quality of doors with the first installation if it had been explained in better detail and time of decision with the first doors. But, I really love the doors that were recently installed! Explained much better with the new doors. Time was well spent on my decision making and the technician this time was very helpful and knowledgeable. Thank You! Cathy Walsh
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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Inspect the area around your garage door to see if something is blocking the photo eye sensors. Then look at the tracks to see if there is any buildup on the inside. You’ll need to get a step ladder to look at the tracks on the top part of your garage, as it will be difficult to see from ground level. It may also not be a bad idea to proactively wipe down your garage door tracks periodically to prevent this type of buildup from occurring. Running a damp rag along each track should be enough to remove anything that’s lingering on the tracks.
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.
Overhead garage doors weigh hundreds of pounds, and doors that are not properly maintained or which are equipped with older automatic garage door openers can be safety time bombs. All too common are the tragic stories of garage doors injuring or even killing children or pets who found themselves underneath a closing door. Modern automatic door openers with auto-stop and auto-reverse mechanisms have greatly reduced such accidents, but mishaps can still occur if the door and door opener are not properly maintained.
With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.
Doors come with one or two torsion springs. If either spring is broken, the garage door opener may struggle to lift the weight of the door or fail to open the door at all. If a spring is broken, call a professional for service as these can be very dangerous to work with. Don’t try to open the door until a professional comes to inspect it and replace the springs. Springs can only be used for a certain number of open and close cycles, and over time they will eventually break and need replacing.

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2. These springs do wear out over time – in fact, they are commonly rated with what is called a cycle life. The average standard cycle life is ten thousand cycles with each cycle being one opening and closing of the door. This means for a door that sees four cycles per day you might expect to replace your springs after somewhere close to seven years of use.
Standard torsion springs (about $40 each) have a service life of 7,000 to 10,000 open/close cycles. However, you can buy double-life (25,000 cycles) replacement springs for about $65 per spring. If you have a two-spring setup and one spring breaks, the second spring will break soon. So replace them both at the same time. To get the right springs for your door, you'll have to provide the supplier some details. Here's how: http://www.youtube.com/watch?v=Z_eZc-kh40c&app=desktop
Since garage doors come in all weights and sizes, the right springs need to be installed in order to properly balance the door. If a technician puts the wrong spring on your door, not only will this damage your garage door system, but it will cause the garage door opener to do more work than it was built to do. This is why Precision technicians only install the right springs for the door's weight and check their work by performing a balance test.
Most residential garage doors have one of two types of springs: torsion or extension. Torsion springs are heavy-duty springs mounted to a metal rod that runs parallel to the door, directly above the door opening. These springs are loaded, or tensioned, with a twisting action. When the door closes, cables attached to the bottom corners of the door pull on pulleys attached to the ends of the metal rod the springs are mounted on. The pulleys turn the rod, which twists the springs and creates tension. When the door is opened, the springs unwind and help lift the door.
Garage door problems don’t have to mean the end of the world. Garage door repair is typically a one-day process and can be done for only a few hundred dollars. Common garage door repair requests include fixing slow or erratic garage doors, addressing strange sounds coming from the garage door or motor, fixing cosmetic damage such as dents or scrapes, repairing broken doors that are stuck open or closed, and troubleshooting inoperable doors.
Many jobs around the house are fairly easy fixes. It’s relatively easy to clean out your fireplace, clean the leaves from the gutters or repaint a wall. It’s a different thing to replace your garage door spring. It’s careful work that is almost impossible to do correctly the first time. Garage door professionals spend a great deal of time learning how to do it properly, and even the most detailed instructions won’t make you an expert in the span of a few hours. It can be almost infuriatingly annoying at times and is simply better left to professionals.
Order replacement springs. Many manufacturers and distributors only provide torsion springs to professionals, and won’t sell them directly to the customer. Luckily, they are available on the Internet, so search online to find replacement springs. Make sure they match the coil size, length, and interior diameter of the springs you removed. Also, be sure to order both a “left-hand” and a “right-hand” spring as the coils are wound in different directions.[8]

The tricky parts of the job involve you carrying the tension of the spring. Replacing a spring requires that you first unwind the spring to relieve the tension, then wind it back up and secure it while it's under tension. Winding bars are used for all winding and unwinding actions—don't try to save a few bucks by substituting long screwdrivers or pieces of rebar for the real winding bars. Substitute tools are much more likely to slip, or they may bend or break under the load of the spring.


We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system. 

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Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.
A typical version of an overhead garage door used in the past would have been built as a one-piece panel.[1] The panel was mounted on each side with unequal parallelogram style hinge lifting mechanism. Newer versions of overhead garage doors are now generally built from several panels hinged together that roll along a system of tracks guided by rollers.[1] The weight of the door may be 400 lb (181.4 kg) or more, but is balanced by either a torsion spring system or a pair of extension springs.[2] A remote controlled motorized mechanism for opening garage doors adds convenience, safety, and security.[3]
Torsion springs do not last forever, regardless of what some companies claim. “Lifetime” springs do not exist – all springs have a lifespan. Most builders typically install the lowest costing door available and with that generally comes lower cycle springs. A torsion spring’s life is determined by the number of cycles the spring is rated to last. Whenever the door goes up and down is what is referred to as a “cycle.” The springs that builders install can last as little as 7,500 cycles which means the average homeowner could get 3-5 years of life. http://y2u.be/Z_eZc-kh40c
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