Usually, when a garage door spring breaks the door has already closed or come down. In some instances, however, a spring can snap while the door is closing or in motion, causing the door to fall rapidly. In these situations, the door can become a safety concern for you and your family, so you should keep your distance and call a garage door professional as soon as possible. Garage doors are very heavy and can cause injury if not handled properly. When a garage door problem occurs, call a Sears Garage Door expert to help. http://www.youtube.com/e/Z_eZc-kh40c?app=desktop

Squealing, screeching, or grinding noises from your garage door are usually indicative of a lack of lubricant or an accumulation of dirt or debris in the tracks. When removing debris, do not use harsh chemicals to clean the tracks. Once the track is clean, coat it with lubricant designed especially for garage doors, if possible. If you do not have access to this special type of lubricant, you can use WD-40 on the tracks and hardware. http://youtube.com/embed/Z_eZc-kh40c


Your springs may be broken. There are two different types of springs. If your garage door springs are located horizontally at the top of your garage door then it is called a torsion spring. You should check for a gap in between the springs to indicate if they are broken. If your springs are located at either side of your garage door, they are called extension springs. Look to see if a piece of them is hanging on the side of your garage door to indicate if those are broken. If your garage door springs are broken then replacing them is a dangerous process if you have never done it before so you should seek a professional to repair or replace them.

The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.


Does your garage door seem to be jammed? There are several reasons this could have happened. The answer may be simple and easy to fix, or there may be a larger underlying problem with your garage door system that requires an expert to repair. Run through the following list to determine if it's a problem you can fix on your own or if you should call a professional garage door technician to repair it for you.
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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These instructions were first posted in 2005, and they were updated in August of 2008. I have been frank about the hazards of garage door repairs and about my own accidents incurred while replacing torsion springs. For what it's worth, you might be surprised to know that I, too, have benefitted from producing these instructions. I have not had any garage door accidents since we first published these on the web in 2005. And, in as much as I have helped keep other DIY-ers out of the emergency room, I consider myself somewhat of a medical practitioner.

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Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
Align the upper roller tracks by carefully lifting the door halfway. Lock it in place with two locking pliers, and install the supporting brackets on the back of the rails using 1-1/4 in. perforated angle iron (available at home centers and hardware stores). Install 1-1/2 x 1/4 in. stop bolts, with the threads to the inside of the track, at the end of each upper track.
2.3 Beware of older winding cones. These older Crawford and McKee torsion spring cones were made for 5/8" bars. Sometimes, however, the holes are too small for 5/8" bars. Whatever you do, don't use a 1/2" bar; instead, grind down a 5/8" bar to fit. I recently had a McKee spring let loose after winding because I used a 1/2" bar when my 5/8" bar wouldn't fit. Just before it let loose I was telling myself, "This is not safe." And it wasn't. The only safe way to replace these older springs is to make a winding bar for each hole of each cone.

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Garage doors provide one of the major entryways into your home. Therefore, it is essential to ensure that they are secure and in good working order. If you are having problems with your current door, then you need to have a professional determine if it can be repaired or if it will need to be replaced. Here are some of the most common factors that will affect the cost of a garage door repair.

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Torsion springs do not last forever, regardless of what some companies claim. “Lifetime” springs do not exist – all springs have a lifespan. Most builders typically install the lowest costing door available and with that generally comes lower cycle springs. A torsion spring’s life is determined by the number of cycles the spring is rated to last. Whenever the door goes up and down is what is referred to as a “cycle.” The springs that builders install can last as little as 7,500 cycles which means the average homeowner could get 3-5 years of life.


Sometimes, people unplug their power source and then wonder why their garage door opener fails to work. Sounds ridiculous, I know, but it does happen. Make sure that your garage door opener is plugged into a working outlet. Outlets sometimes go out without warning, so you can check to see if the outlet is working by plugging another working electronic device into it. Also, check your circuit breaker, fuse, or GFCI.
On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring.
Lower the door and dismantle it by removing the hardware. Lower a double door by recruiting at least two helpers to help with the weight, and place a 2×4 block under the door to prevent smashing a foot or finger when it’s lowered. Remove the sections one at a time by disconnecting the rollers and brackets. If you have windows, tape them to help control flying shards if they break. Then remove the old roller tracks and remaining hardware.
Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.
If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.

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As the door is opened and closed over time, the steel in the springs can start to weaken as the door gradually becomes too heavy for them, rendering them less effective. The springs will eventually break, leaving the door closed. Torsion springs can also be affected by rust and cold weather. The good news is, the average garage door torsion springs will last somewhere between 5-7 years, and should last around 10,000 cycles. So, if you open and close your garage door 3-5 times a day for over 365 days in a year, you should get plenty of life out of your torsion springs.
Since garage doors come in all weights and sizes, the right springs need to be installed in order to properly balance the door. If a technician puts the wrong spring on your door, not only will this damage your garage door system, but it will cause the garage door opener to do more work than it was built to do. This is why Precision technicians only install the right springs for the door's weight and check their work by performing a balance test.
Thanks for asking for our input. I have enjoyed the 'Future House' episodes that you folks have created. And, I think that the amount of segments-per-season seems just about right - any more and it might begin to take the shows into an area that moves away from their core meaning (i.e. - home repair/rehab/construction, etc). Though, it's easy to understand how new and upcoming technologies fit well into TOH/ATOH's overall picture. Also, Ross Trethewey is a good sement host - very knoledgable and enthusiastic - and, as well, he gives the TOH/ATOH audience some 'younger blood' to continue forward with the show's traditions. My thoughts are to stick with 'Future House' segments.And, thanks for all of the good work you folks do in continuing to present to us each year such wonderful productions as TOH and ATOH, which we get to enjoy and benefit so greatly from!
If you use the correct tools and follow our instructions, you can rebuild the entire torsion spring system in just a few hours, without any side trips to the ER. We won't cover how to replace garage door extension spring systems in this story. But we'll show you garage door spring replacement on the more common torsion springs, the kind that mount on a bar above the garage door.
If the door opens this way, then there’s probably something wrong with the garage door opener. It’s a good idea to make sure the opener is plugged into its nearby power outlet. Also, make sure the circuit breaker for the garage door opener hasn’t flipped to the “OFF” position. If it has, then there may be an electrical issue that your garage door specialist should check out.
The following procedures are based on my 30 years in the garage door industry. In spite of my high mechanical aptitude, even after 18 years in the trade I lost the end of my left index finger. A few years later I had five stitches in my right thumb, and a year later five stitches in my left thumb. In 2004 emergency room staffs dug steel out of my eye and sewed up my ring finger with eight stitches. The best I can do is help you minimize the risk of injury; that's all I can do for myself. I am not so naive as to think that I have made my last trip to the emergency room. Repairing garage doors, particularly replacing torsion springs, is dangerous work, whether you are a do-it-yourself homeowner or an experienced technician.

Another scenario is the garage door goes up very slowly when using the automatic opener. Some garage door openers have DC motors that start off slow when opening and then kick into a higher speed. If you have a broken spring, the opener might stay in the slower speed due to the heavy weight of the garage door. If this happens to you, close the garage door and pull the emergency release rope. Next, try to lift the door. If it is really heavy, then you most likely have a broken garage door spring.

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At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.
If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener.

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Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7]
Garage door springs come in two styles: torsion (see above), which mounts on the header above the door, and extension (Photo 1), which floats above the upper roller track. In the past, extension springs were safer to install but didn’t have containment cables running through the center of the spring. Without cable, these springs become dangerous, heavy whips when they break. They also tend to be noisier than torsion springs, and we recommend you use them only if you don’t have the 12 in. of headroom above the door that a torsion spring requires.

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Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.
If one of your door springs just broke and you are looking for instructions to decide if you can change the spring or springs safely and correctly, this page should help. DO NOT OPEN AND CLOSE YOUR GARAGE DOOR. Wooden garage doors are heavy and will probably damage or ruin the opener. The tops of steel doors often bend when operated with broken springs.

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Doors with extension springs have two sets of pulleys (which are sometimes called sheaves): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.

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Once the springs break, quite a bit of tension is put on the door cables, and they will often break next. When these cables break, they will snap and forcibly fly out like a broken rubber band. Think about how much it hurts to be snapped by a broken rubber band, and then multiply it by a hundred to account for the size and weight of the garage door cables. https://www.youtube.com/e/Z_eZc-kh40c
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