The two main garage door operating mechanisms are sectional roll-ups or tilt-ups. Garage door repair services can fix single-car, double-car or RV-height doors. Your garage door may be made of wood, steel, aluminum, masonite, vinyl, fiberglass or another material. The type of garage door repair you need really depends on the type of garage door you have and the issue at hand. Garage door repair pros often charge a flat service call fee to diagnose the problem and provide an estimate. For customers who choose to have the repair done, the service call fee may be applied to the first hour of labor (including time to make the diagnosis). If your garage door is under warranty, the repair may be free of charge.
A torsion spring counterbalance system consists of one or two tightly wound up springs on a steel shaft with cable drums at both ends. The entire apparatus mounts on the header wall above the garage door and has three supports: a center bearing plate with a steel or nylon bearing and two end bearing plates at both ends. The springs themselves consist of the steel wire with a stationary cone at one end and a winding cone at the other end. The stationary cone is attached to the center bearing plate. The winding cone consists of holes every 90 degrees for winding the springs and two set screws to secure the springs to the shaft. Steel counterbalance cables run from the roller brackets at the bottom corners of the door to a notch in the cable drums. When the door is raised, the springs unwind and the stored tension lifts the door by turning the shaft, thus turning the cable drums, wrapping the cables around the grooves on the cable drums. When the door is lowered, the cables unwrap from the drums and the springs are rewound to full tension.[7]
We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous train-ing process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.

With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.
The Torquemaster system has a lock built into each side on a double car door that will activate when a spring breaks causing the door to lock in the up position. It is very simple to deactivate this lock and get your door closed. But, you can guarantee you have a broken spring inside the Torquemaster tube on the side where the lock activated. You will need the spring inside replaced or have it converted over to a standard torsion spring set up, which is what we recommend and a service we perform quite frequently. A standard torsion spring will last 3 times longer than the small spring inside the Torquemaster tube.

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My garage door torsion spring broke so I decided to replace it myself. Shipping was next day. I got the torsion spring rod at a local hardware store. Easy to install once I figure out how to lock down the rod from moving and loosening the door cable on the side. Instructions tells you how to do it. Great replacement spring and save $$$ doing it myself.
7.5 Slide both springs out toward the cable drums. This is often the hardest part of the job. You may need to file away swollen shaft, set screw burs, drywall or paint. If the shaft is distorted because the garage door installer overtightened the set screws, file the shaft, insert a bar into the cone and tap the bar with a hammer until the cone passes over the enlarged portion of shaft.

Remove the clamps and pliers from the torsion tube and track, and lift the door about 3 ft. by hand. If the door springs are properly adjusted, the door should stay in place when you let go. If the door falls when you let go, add a quarter turn to each spring. Repeat if necessary. If the door continues to open on its own, release spring tension in quarter-turn increments until the door stays in place when you let go. Then reconnect the opener.
Does your garage door stop when it is going up? Did you hear a loud bang, similar to a gun shot? Do the torsion springs above your door seem separated? If so, you might just have a broken torsion garage door spring. Torsion springs are located above the garage door and they are what lift the actual weight of the garage door. Most doors weigh between 150 to 250 pounds and without working springs, the garage door opener cannot lift the door. Attempting to use a garage door opener to lift a garage door with a broken spring can cause numerous parts on the opener to break.
Nate was very courteous and professional and called to let me know that he was about 30 minutes from my house. I had purchased a new Sears garage door opener, but when Nate arrived at my home, he inspected the existing unit and told me that it was still in good shape except for a worn out part. Nate procured the new part and brought it to my home this morning. The unit was repaired in about 10 minutes! The existing unit was just over five years old, so I'm glad I will get some more use out of it.
Order replacement springs. Many manufacturers and distributors only provide torsion springs to professionals, and won’t sell them directly to the customer. Luckily, they are available on the Internet, so search online to find replacement springs. Make sure they match the coil size, length, and interior diameter of the springs you removed. Also, be sure to order both a “left-hand” and a “right-hand” spring as the coils are wound in different directions.[8]
Grab a tape measure and press the hook between two spring coils and note the length of 20 coils. Then measure 40 coils. Convert the measurements to a decimal (4-1/2 in. to 4.5 in., or 4-1/8 to 4.125, for example). Divide the two measurements by 20 and 40 to obtain the spring's wire diameter. Here's an example: 4.50 divided by 20 = .225-in. wire diameter; 9.0 divided by 40 = .225-in. wire diameter. If the two results match, you've measured correctly.

If your garage door is equipped with only one torsion spring, it will be much harder to get your door open. You will need to get 2-3 people to help lift the door up because the full weight can be anywhere from 150 to 300 pounds. We don’t recommend lifting the door when the spring break's due to the danger of it falling on someone. If you absolutely must get your garage door open, raw strength is what you need. When you get the door in the up position, use vise-grips or a c-clamp on the track below the bottom roller to hold the door in the up position.

9.8 Twist the garage door shaft to tighten the cable on the drum. While twisting, vise grip the shaft as shown to keep the cable tight on the drum. The top of the vise grip should be tight against the garage header. This will keep the cable snug on the first drum while you install the cable on the other drum and position it in place. It also keeps the shaft from turning and the cables peeling off when you wind the springs. That one grip can save many hours of walking back and forth and having to level and re-level the garage door after winding the torsion springs. http://www.youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c

If you have a Wayne Dalton TorqueMaster system (pictured below), the springs will be inside a tube. The only way to determine if one is broken is to lift the garage door manually. If the door is heavy (roughly 60lbs for a double car door), you most likely have a broken spring inside the TorqueMaster tube. Another way to tell if you have a broken spring in your Wayne Dalton Torquemaster tube is if the door goes up and won't go back down. http://m.www.youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c
When your garage door is stuck after a power outage, your whole day can suffer. Summer storms hit, your garage door opener gets caught in the crossfire, and before you know it, your car is being held hostage by your garage. While it stinks to have your garage door stuck open because of safety issues, it may be even more frustrating to have your cars trapped inside. Just like saying your dog was eating your homework as a kid, now you have to explain to your boss how your car is being held hostage. Good luck.
If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy.

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If you are in an emergency situation, you can lift the door manually while using the garage door opener, but this is not recommended. The door could get stuck halfway up and then slam the rest of the way down. This could cause injury. The ideal solution is to call a Twin Cities garage door repair company to come quickly and repair the spring so that normal operation can be restored and so you are not in a situation where you find yourself having to attempt manual lift with or without the assistance of the opener.
Safe automatic door openers. All automatic openers must now have an auto-reversing mechanism and photoelectric eyes located near the floor on both sides of the door (see photo). If the door is closing and the beam between the eyes is interrupted, the door will automatically reverse. If the eyes aren’t connected, the door won’t operate. For instructions on how to install a new garage door opener, see How to Install a Garage Door Opener.
6.10 If the garage door comes off the floor when you pull down on the bar, and if the cone still won't loosen, tap the bar next to the cone with a hammer to force the cone beyond the swollen portion of shaft. Maintain a firm grip on the bar; keep it firmly inserted completely into the cone; and be prepared at all times for the cone to slip, break, explode or break free from the shaft and yank the bar down.
Doors with extension springs have two sets of pulleys (which are sometimes called sheaves): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.
If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person.
Torsion springs are normally mounted horizontally above the opening of your garage door. When you pull the door down, cables attached to the bottom corners actually force the springs to wind up, in turn energizing the system. When you open the door, the springs then unwind and their energy transfers to the door, helping it to lift up and making it easier to open.
My garage door has been acting up. Not wanting to work sometimes. I noticed the blue light flashing on the opener when I push the remote button. Today it will not open. That is the only way in, so I can't go in the garage from inside the house. I can't pull the cord to release the belt drive. How do I open it now? I never did run wires to the manual button into the house. I have to use the opener. Only have one I can find now. It is not working. I need in there now.
To make sure the job gets done right, our professional installers are local, licensed and insured. With a 9.7 out of 10 VOC score, our garage installers will exceed your expectations, provide reliable service, and install attractive garage doors that will transform your home’s appearance. All labor, products and installations are 100% backed by The Home Depot. Service you can trust.
Sometimes, you’ll notice that your garage door closes all the way and then immediately goes back up instead of staying in the closed position. This issue usually arises with brand new garage doors that were just installed or older models that may need to be reset. If this happens, the most likely culprit is the open and close limit settings of your garage door opener.
To evaluate whether the problem lies with the door or the automatic opener, make sure the door is in the fully closed position, then disengage the opener trolly from the door by pulling the emergency release cord. Try to lift the garage door by hand. If the door opens smoothly by hand, the problem is with the opener. If the garage door still only opens halfway, the problem is with the door.
Sears garage repair technicians are fast, with same-day, emergency repairs available in most areas. We can replace garage door broken springs, rollers, cables, hinges, sensors and weather seals. We can also adjust garage door tracks and springs to make sure your door operates smoothly. Having problems with your garage door opener? We can repair or replace that too. Check out our line of Craftsman Garage Door Openers. Craftsman is America’s #1 brand of garage door openers! 1

Our technicians are specially trained to handle a variety of garage brands, styles, and configurations. After arriving at your home, a Sears technician will diagnose the problem and walk you through the options for fixing it. Next, the technician will make any necessary adjustments or replace broken parts to ensure the door can be operational once again. We always attempt to complete repairs the same day of service, and your satisfaction is guaranteed. Our representatives are standing by for your call and are happy discuss pricing options. http://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtu.be
So your garage door is acting up, but you aren’t sure what the problem is. Maybe the door spring is one possible culprit, but you’re not sure if that’s actually the problem or if it’s something else. In this quick list, we’ll go through the most common broken garage door spring symptoms. If your garage door is exhibiting one or a few of these symptoms, there’s a good chance it’s broken and needs replacing.

Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.

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Lewis did a great job and not only met my expectations but blew them away. His attention to detail was impressive. He reolaced the springs on my two car garage door and he went out of his way to adjust the tension on my second single car garage door to make it open better. He also recommended replacement of the rollers on my main garage door as they were getting pretty worn out and making some noise. He was very friendly and personable. Was willing to explain what he was doing so we could learn something too. I would recommend Lewis Nagy if you are in his area here in Apollo Beach/Riverview. Thanks again!

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If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener.

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Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2]


Springs are one of the primary components in all garage door systems. Torsion springs are usually mounted horizontally over the door opening. As the door closes, cables add tension to the springs and as the door opens that tension is released. The opening of the door causes the springs to unwind in conjunction with the weight coming off the door. This achieves a natural buoyancy. However, as the door moves up and down over time and the cycle count rises, the steel in the torsion springs will grow weak and will no longer be able to create energy or lift your garage door.
When you install a new garage door, replace all the hardware as well. If your automatic opener doesn’t have an automatic reversing system that includes photoelectric eyes, replace it. Doors with openers also require two extra pieces of hardware that you’ll see in Photo 4: a support strut (usually included in the door kit) and an opener bracket (not included). For doors with torsion springs located over the door, spend the $50 or so to have a garage door professional release the tension.
7.2 If the spring bracket is slotted, vise grip the bracket to secure the shaft in the bracket. This will keep the shaft from possibly falling out and causing injury or damaging the garage door or shaft. You can also secure the shaft with a cable tie. Remove the bushing from the cone and leave it on the shaft next to the center spring bracket. Often the bushing gets stuck in the cone and customers will call us about getting a new bushing until they discover it is still in the cone of the spring replaced earlier. http://www.youtube.com/v/Z_eZc-kh40c&feature=youtu.be

The average cost is $190 for 2 springs in the Detroit area. This is for steel doors weighing under 140 lbs or known as a standard spring which fits 90% of all doors. The remaining 10% are wood doors or large heavy insulated doors. Expect to pay an additional $60 - $100 for a set of these. Garage Door Companies rarely carry these springs on their vehicles or stock them. Therefore, they either buy them locally at a premium or special order them. Regardless, its an additional trip that gets figured into the cost.


Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful. https://www.youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c

On our EZ-Set Torsion Springs page you will find several options for replacing these springs. We also have step by step instructions for EZ-Set Torsion Spring Replacement. In addition, one of our customers has provided excellent EZ-Set Torsion System instructions for removing the spring without wrecking the winding unit that secures the stationary cone. Instead of a spanner tool, you may prefer to use a pipe wrench or large channel locks to hook the end of the spring and remove it from the cones in the last step.


Squealing, screeching, or grinding noises from your garage door are usually indicative of a lack of lubricant or an accumulation of dirt or debris in the tracks. When removing debris, do not use harsh chemicals to clean the tracks. Once the track is clean, coat it with lubricant designed especially for garage doors, if possible. If you do not have access to this special type of lubricant, you can use WD-40 on the tracks and hardware. http://youtube.com/embed/Z_eZc-kh40c
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