Your springs may be broken. There are two different types of springs. If your garage door springs are located horizontally at the top of your garage door then it is called a torsion spring. You should check for a gap in between the springs to indicate if they are broken. If your springs are located at either side of your garage door, they are called extension springs. Look to see if a piece of them is hanging on the side of your garage door to indicate if those are broken. If your garage door springs are broken then replacing them is a dangerous process if you have never done it before so you should seek a professional to repair or replace them.

Just like on a bike sprocket, your cables can sometimes become disengaged. Oftentimes, when a torsion spring breaks, the garage door cable will snap as a result. Sometimes, the cable will cause damage to a vehicle or wall, and if a person happens to be in the way of the cable it can cause serious harm. If you cables have snapped, you should call a professional to help you. See the video above.


The tricky parts of the job involve you carrying the tension of the spring. Replacing a spring requires that you first unwind the spring to relieve the tension, then wind it back up and secure it while it's under tension. Winding bars are used for all winding and unwinding actions—don't try to save a few bucks by substituting long screwdrivers or pieces of rebar for the real winding bars. Substitute tools are much more likely to slip, or they may bend or break under the load of the spring. https://youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c


	6.10 If the garage door comes off the floor when you pull down on the bar, and if the cone still won't loosen, tap the bar next to the cone with a hammer to force the cone beyond the swollen portion of shaft. Maintain a firm grip on the bar; keep it firmly inserted completely into the cone; and be prepared at all times for the cone to slip, break, explode or break free from the shaft and yank the bar down. 

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I went on Garage Door Nation website to look at the conversion chart from 1 to 2 torsion springs. For my 1 spring, size 2"/0.250ID/30.5" length, they recommended 2 of 2"/0.207ID/24" length. I got this kit from Amazon for $64 with $11 overnight shipping even though I could get free shipping through Prime over the weekend, but I couldn't wait for 3 more painful days. Installed it followed YouTube video. Worked better than my old one, a lot quieter. Check the video if you want to install one yourself. Professional installation costs hundreds of $$$:

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My garage door has been acting up. Not wanting to work sometimes. I noticed the blue light flashing on the opener when I push the remote button. Today it will not open. That is the only way in, so I can't go in the garage from inside the house. I can't pull the cord to release the belt drive. How do I open it now? I never did run wires to the manual button into the house. I have to use the opener. Only have one I can find now. It is not working. I need in there now.
Even though most of us are likely used to seeing this small spring in place on our garage door, we don’t often think too much about it, and we simply count on it working when we need it to. Unfortunately, it doesn’t last forever and will eventually need to be replaced. It’s best to be proactive and notice when it begins to look worn down before it actually breaks. Otherwise, you may find yourself trying to open the garage door to drive to work one morning, only to find that the door won’t open because the spring is broken.

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There are many steps to replacing torsion springs, but overall it's a simple, straightforward process. If you're inclined to attempt it, find a good online video tutorial (preferably done by a garage door pro) that walks you through the entire process, including how to buy the right size of springs. You can also buy new springs and any related parts online, along with the most important items that you need: the two solid-metal winding rods that you use to wind and unwind the torsion springs.
On our EZ-Set Torsion Springs page you will find several options for replacing these springs. We also have step by step instructions for EZ-Set Torsion Spring Replacement. In addition, one of our customers has provided excellent EZ-Set Torsion System instructions for removing the spring without wrecking the winding unit that secures the stationary cone. Instead of a spanner tool, you may prefer to use a pipe wrench or large channel locks to hook the end of the spring and remove it from the cones in the last step.

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Torsion springs do not last forever, regardless of what some companies claim. “Lifetime” springs do not exist – all springs have a lifespan. Most builders typically install the lowest costing door available and with that generally comes lower cycle springs. A torsion spring’s life is determined by the number of cycles the spring is rated to last. Whenever the door goes up and down is what is referred to as a “cycle.” The springs that builders install can last as little as 7,500 cycles which means the average homeowner could get 3-5 years of life.
It is very important that the replacement springs are calibrated for the weight of your door. Using the wrong size garage door springs will caused the to not function properly and could also cause the opener to break much quicker. Replacing extension springs can be very dangerous and if done wrong can harm someone using the garage door. Make sure you call the Garage Door Doctor to ensure your garage is repaired properly!
If you have a single-car garage, an extension spring will do the job. If you’re looking for a smoother motion and an ability to lift heavier doors, you may be better off selecting the torsion spring option. And if you have a two-car garage, your door will likely be too heavy for an extension spring. In this case, the torsion spring is the better choice.
Inspect the area around your garage door to see if something is blocking the photo eye sensors. Then look at the tracks to see if there is any buildup on the inside. You’ll need to get a step ladder to look at the tracks on the top part of your garage, as it will be difficult to see from ground level. It may also not be a bad idea to proactively wipe down your garage door tracks periodically to prevent this type of buildup from occurring. Running a damp rag along each track should be enough to remove anything that’s lingering on the tracks.

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We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.
Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.

Torsion-spring doors have a drum-like pulley at each end of the metal rod that runs through the springs. Each pulley has a cable attached to the bottom of the door. The springs and pulleys are fixed to the rod so they all rotate together. When the door closes, the rod turns and winds up the springs, creating tension. When the door opens, the springs release the tension and turn the rod in the opposite direction. http://youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c


9.12 It is now time to secure the torsion springs in the middle. For various reasons, many installers will offset the center bracket several inches from the center of the door. Offsetting the bracket makes it easier to work around the opener bracket without causing any problems in the operation of your garage door, but offsetting the bracket is not necessary. If you have a slotted center bracket, remove the vise grip and lube the shaft where it turns inside the bushing. Position the shaft so it is the same distance from the header as it is at each end. The shaft should be straight and parallel to the header.

An extension spring counterbalance system consists of a pair of stretched springs running parallel to the horizontal tracks. The springs lift the door through a system of pulleys and counterbalance cables running from the bottom corner brackets through the pulleys. When the door is raised, the springs contract, thus lifting the door as the tension is released. Typically these springs are made of 11 gauge galvanized steel, and the lengths of these springs are based on the height of the garage door in question. Their lifting weight capacity can best be identified by the color that is painted on the ends of the springs. https://m.youtube.com/e/Z_eZc-kh40c
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