So your garage door is acting up, but you aren’t sure what the problem is. Maybe the door spring is one possible culprit, but you’re not sure if that’s actually the problem or if it’s something else. In this quick list, we’ll go through the most common broken garage door spring symptoms. If your garage door is exhibiting one or a few of these symptoms, there’s a good chance it’s broken and needs replacing.
Aging garage door springs cause the door to effectively "weigh" more as the steel loses its resiliency. With new springs, a heavy garage door should take no more than about 10 pounds of force to lift into an open position. With springs nearing the end of their lifespan, the force required to lift the door can be considerably more, since a garage door may weigh 200 pounds or more.

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The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.

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6.13 Lower the second bar to the top of the garage door as you did the first bar. If your shaft is distorted inside the cone, you may need to tap the bar with a hammer as you unwind the spring. Maintain a firm grip on the bar; keep it firmly inserted completely into the cone; and be prepared at all times for the cone to slip, break, explode or snap loose from the shaft and jolt the bar down.

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We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.

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11.2c If the springs you installed are too weak, and you wind the springs the correct number of turns, the door will be heavy at the floor, and it will not stay open half way, but it will stay open if raised completely. If tension is added to the torsion springs to lighten the garage door and to get it stay open half way, the door will be harder to close; openers often damage the new steel garage doors when they are too hard to close.


Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.

Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!
Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.
Measure area labeled headroom (5), which is the distance between the top of the door opening (jamb header) and the ceiling (or floor joist). 10" is required for the standard extension spring or EZ-SET® Extension Spring System while 12" is required for a standard torsion spring and EZ-SET® Torsion Spring System. If you have restricted headroom, special hardware is available. Additional headroom is required for installation of an automatic garage door opener. NOTE: If garage door height extends above the opening, the headroom measurement should be adjusted proportionately.
Spring Issues - Unless it is due to an obstruction of some type, uneven movement of your garage door is likely caused by a problem with the spring mechanism. Roll-up doors generally have one center-mounted torsion spring. The tension on torsion springs is great. Therefore, it is necessary to call a professional for any repairs to this type of spring mechanism to avoid serious injury. Because replacement of these springs or cables in a garage door can take at least two or three hours of labor, costs can average $300 or more.
As the door is opened and closed over time, the steel in the springs can start to weaken as the door gradually becomes too heavy for them, rendering them less effective. The springs will eventually break, leaving the door closed. Torsion springs can also be affected by rust and cold weather. The good news is, the average garage door torsion springs will last somewhere between 5-7 years, and should last around 10,000 cycles. So, if you open and close your garage door 3-5 times a day for over 365 days in a year, you should get plenty of life out of your torsion springs.
If you have decided to replace your springs, if you are sure your door had the correct springs, and if you are ready to buy new ones, we recommend that you measure your spring or springs following the instructions in Step 4 below. Measuring springs can be difficult; most individuals, even garage door technicians, sometimes have difficulty measuring torsion springs. Ordering incorrect springs wastes time and money.
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.

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Springs are one of the primary components in all garage door systems. Torsion springs are usually mounted horizontally over the door opening. As the door closes, cables add tension to the springs and as the door opens that tension is released. The opening of the door causes the springs to unwind in conjunction with the weight coming off the door. This achieves a natural buoyancy. However, as the door moves up and down over time and the cycle count rises, the steel in the torsion springs will grow weak and will no longer be able to create energy or lift your garage door.

If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy.

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My garage door has been acting up. Not wanting to work sometimes. I noticed the blue light flashing on the opener when I push the remote button. Today it will not open. That is the only way in, so I can't go in the garage from inside the house. I can't pull the cord to release the belt drive. How do I open it now? I never did run wires to the manual button into the house. I have to use the opener. Only have one I can find now. It is not working. I need in there now.

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Measure the various areas where the door will be installed: door-opening height and width, headroom (from top of opening to ceiling), and back room (length of garage). For the headroom, you should have about 10" to 12" of space, depending on the spring system you're installing. For the back room, you should have the door height, plus another 18" or more of space.

If you have decided to replace your springs, if you are sure your door had the correct springs, and if you are ready to buy new ones, we recommend that you measure your spring or springs following the instructions in Step 4 below. Measuring springs can be difficult; most individuals, even garage door technicians, sometimes have difficulty measuring torsion springs. Ordering incorrect springs wastes time and money.
Start your garage door spring replacement project by getting a rough measurement of your springs (length and diameter). Then measure the width and height of your door. Make sure the quote includes the trip charge, parts and labor. Then ask for a price based on 7x19 lift cables and double-life springs. Those items will give you more years of service and should only add $65 to the price.
If you can hear your garage door motor running for what seems like the full amount of time it normally would take to open or close the door, but the door doesn’t move, chances are the disconnect switch has been enabled. Every garage door opener comes with a disconnect switch in case you lose power. This allows you to open or close the door manually so your car isn’t stuck in the garage until the power comes back on.
Next, check to see if your garage door operator is the problem. Do this by pulling the emergency release cord when the door is in the down position (so the door doesn’t come crashing down in case there is a problem). Then, try to lift the door up manually. Does it open easily? If so, your opener is probably at fault. If it still doesn’t move, the problem likely lies with your tracks, springs, or rollers.
"Mile High garage called shortly after submitting my request and set an appointment to have a repair man show up shortly after. They went over everything I needed to get done and gave me several pricing options to fix initial need and alleviate future issues. Work was done in a timely manner and customer service was great. Mile High garage called shortly after submitting my request and set an appointment to have a repair man show up shortly after. They went over everything I needed to get done and gave me several pricing options to fix initial need and alleviate future issues. Work was done in a timely manner and customer service was great. "

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Using your drill, add tension to the torsion spring. This system uses a single spring for a double door, but many manufacturers use two springs for a double door. The painted line on the spring acts as a gauge for the number of turns you put on the spring. To keep the bar from turning while you’re adding tension, attach a locking pliers to the bar on both ends of the spring. Apply lubricant for garage doors to the spring.

The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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Inspect the area around your garage door to see if something is blocking the photo eye sensors. Then look at the tracks to see if there is any buildup on the inside. You’ll need to get a step ladder to look at the tracks on the top part of your garage, as it will be difficult to see from ground level. It may also not be a bad idea to proactively wipe down your garage door tracks periodically to prevent this type of buildup from occurring. Running a damp rag along each track should be enough to remove anything that’s lingering on the tracks.

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Would have appreciated the technician to have explained in better detail about the quality of the first doors we received in our home. The garage doors that were installed recently were an upgrade. I would have selected the better quality of doors with the first installation if it had been explained in better detail and time of decision with the first doors. But, I really love the doors that were recently installed! Explained much better with the new doors. Time was well spent on my decision making and the technician this time was very helpful and knowledgeable. Thank You! Cathy Walsh


Although garage door springs can break during any season and at any time, they most commonly break during the winter. This has to do with the temperature change. When the temperature sinks below a specific threshold, the metal will contract. This means it’s extremely possible for your door springs to shrink slightly during the winter months. This is hard on the springs and makes them more likely to break. https://youtu.be/Z_eZc-kh40c
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