For Sears Garage Door Installation and Repair Services, making your garage door safe is as important as making it function well. For this reason, all of our repair services and tune-ups feature a 20-point safety check. Our technician will carefully examine your garage door panels, springs, sensors, safety release, hardware, track, and more. This ensures that, not only has our work been done well, but that your garage door poses no danger to your vehicles or family. Due to the intricacy of garage door systems, only garage service professionals should attempt to adjust, repair, or service door equipment.

Doors come with one or two torsion springs. If either spring is broken, the garage door opener may struggle to lift the weight of the door or fail to open the door at all. If a spring is broken, call a professional for service as these can be very dangerous to work with. Don’t try to open the door until a professional comes to inspect it and replace the springs. Springs can only be used for a certain number of open and close cycles, and over time they will eventually break and need replacing.

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Lower the door and dismantle it by removing the hardware. Lower a double door by recruiting at least two helpers to help with the weight, and place a 2×4 block under the door to prevent smashing a foot or finger when it’s lowered. Remove the sections one at a time by disconnecting the rollers and brackets. If you have windows, tape them to help control flying shards if they break. Then remove the old roller tracks and remaining hardware.
With every spring repair, Precision provides a free safety inspection to make sure all the hardware and moving parts on your door are in good working condition and meet safety standards. Since the hardware was probably installed at the same as the springs, it's possible there are worn mechanical parts on your door that are in an unsafe state. Think about spring failure as a symptom to a possibly larger problem with your door. This is why it's a Precision Best Practice to provide a free safety inspection and maintain a safe environment for our customers.

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The power to your garage is out with the door shut, and you need to get your car out or you'll have to take a bus. You'll notice a cord—usually with a red handle—dangling down from the guide track that the opener uses to open and close the door. This is the manual override. Once pulled, it allows you to open and close the door with your own power in the form a little elbow grease.
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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My garage door torsion spring broke so I decided to replace it myself. Shipping was next day. I got the torsion spring rod at a local hardware store. Easy to install once I figure out how to lock down the rod from moving and loosening the door cable on the side. Instructions tells you how to do it. Great replacement spring and save $$$ doing it myself.
Adding a new garage door provides a dramatic difference in your home’s appearance. When neighbors pass by, when guests pull up, or when you return from work, your house will have a distinct beauty that makes it a landmark of the neighborhood. The unique look you’ve always imagined — as well as the material, the finish, and the insulation can be found in our wide selection of garage doors.
Next, check to see if your garage door operator is the problem. Do this by pulling the emergency release cord when the door is in the down position (so the door doesn’t come crashing down in case there is a problem). Then, try to lift the door up manually. Does it open easily? If so, your opener is probably at fault. If it still doesn’t move, the problem likely lies with your tracks, springs, or rollers.
Steel entry doors - when a garage is being fitted with new doors, it is also a good idea to consider a separate single 3x68 exterior door with half-glass and locksets too. These may require some carpentry, but they are a good way to allow for some flexibility in the choice of larger garage door, and can ensure that the homeowner will have more than a single way in or out of the structure. The average costs for such a feature range from $250 to $1000 each.
The following instructions for replacing garage door springs are for do-it-yourself homeowners and for maintenance repair men who service their smaller commercial or industrial sectional overhead doors. These directions are designed for torsion springs mounted to both sides of an anchor bracket above the middle of the garage door as pictured above. Instructions for replacing a single torsion spring, for replacing garage door extension springs, and for replacing Wayne Dalton Torquemaster springs are linked to our DIY Instructions page above. You'll also find a link for any other garage door parts you may need while repairing your door.
It’s difficult to say how often the springs will need to be replaced since it’s different for everyone. It depends on how often you use your garage door, how cold and long your winters are, how well you maintain your springs and many other factors. The best rule of the thumb is to check your springs regularly for signs of wear and damage and to replace them when they begin to appear tired.
I went on Garage Door Nation website to look at the conversion chart from 1 to 2 torsion springs. For my 1 spring, size 2"/0.250ID/30.5" length, they recommended 2 of 2"/0.207ID/24" length. I got this kit from Amazon for $64 with $11 overnight shipping even though I could get free shipping through Prime over the weekend, but I couldn't wait for 3 more painful days. Installed it followed YouTube video. Worked better than my old one, a lot quieter. Check the video if you want to install one yourself. Professional installation costs hundreds of $$$:
10.1 It is now time to wind the new springs, but before doing so, I recommend marking the shaft just beyond the winding cone. This is a final step taken to assure that you have installed the springs on the correct sides of the center bracket. Torsion springs always grow in length when they are wound in the proper direction. If your spring does not get longer as you wind it, you are winding it the wrong direction probably because it is improperly installed. We recurrently get calls about springs coming loose from the cones at about 6 turns. If this happens, switch the springs.
It’s difficult to say how often the springs will need to be replaced since it’s different for everyone. It depends on how often you use your garage door, how cold and long your winters are, how well you maintain your springs and many other factors. The best rule of the thumb is to check your springs regularly for signs of wear and damage and to replace them when they begin to appear tired.
We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.
While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced.

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These instructions were first posted in 2005, and they were updated in August of 2008. I have been frank about the hazards of garage door repairs and about my own accidents incurred while replacing torsion springs. For what it's worth, you might be surprised to know that I, too, have benefitted from producing these instructions. I have not had any garage door accidents since we first published these on the web in 2005. And, in as much as I have helped keep other DIY-ers out of the emergency room, I consider myself somewhat of a medical practitioner.

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Vincent was professional, informative, personable, efficient, and cleaned up his work area as he worked. I told him and now I am telling you... He my "Jordan" of garages. Give him a raise or at least a bonus. Thank you for sending him for my install. I am extremely pleased with my garage opener & with his install and information I am confident in its operation. Thank you.

Examine the garge door rollers, hinges, tracks, and other hardware for signs of damage that might cause the door to hang up. Lubricate the tracks and hardware with silicone spray or oil. Raise the door slowly, watching it as it lifts. See if it catches on a warped panel or support beam or if an obstruction in the path of the photo eye causes it to stop or reverse. Any part that protrudes into the path of the garage door can cause it to stop.


When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight. http://m.www.youtube.com/embed/Z_eZc-kh40c
In most cases, only one spring breaks or wears out at a time, and you can get away with replacing just the failed spring. But this is a little like replacing old car tires one at a time. You'll get the best performance if all the springs are new and have the same strength. Extension springs are replaced individually, making it more tempting to replace just one. With torsion springs, you have to disassemble everything to replace either spring, so it makes sense to swap out both springs during the repair.
What LCD said is more or less right. Those are the ranges you'd typically find you will have to pay, but it's important to remember that the rates vary across the country. One thing I always advice others to do is to get quotes from different contractors. It might not be the biggest job, but you'd be surprised how much difference there typically is in the quoted prices. If you check out the link I put in the resource, it'll take you to a site where you can get quotes from 4 different contractors at once. Under "Select service" you simply pick "Spring Replacement". 

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For Sears Garage Door Installation and Repair Services, making your garage door safe is as important as making it function well. For this reason, all of our repair services and tune-ups feature a 20-point safety check. Our technician will carefully examine your garage door panels, springs, sensors, safety release, hardware, track, and more. This ensures that, not only has our work been done well, but that your garage door poses no danger to your vehicles or family. Due to the intricacy of garage door systems, only garage service professionals should attempt to adjust, repair, or service door equipment.
4.4 Take the spring on the left and place it at the left end of the door as pictured here. Notice that the end of the wire points to the right toward the center of the door. This is a right wind torsion spring. It will go above the garage door on the left side of the spring anchor bracket. The winding cone at the other end of this spring is usually painted red.
With every spring repair, Precision provides a free safety inspection to make sure all the hardware and moving parts on your door are in good working condition and meet safety standards. Since the hardware was probably installed at the same as the springs, it's possible there are worn mechanical parts on your door that are in an unsafe state. Think about spring failure as a symptom to a possibly larger problem with your door. This is why it's a Precision Best Practice to provide a free safety inspection and maintain a safe environment for our customers.

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Garage door springs offset the weight of a garage door and allow the door to be opened and closed easily, either by hand or by an automatic garage door opener. The high-tension steel in the springs has a limited lifespan, and over time, the springs lose their effectiveness. Garage door springs come in levels of quality—they may be described as "10,000-use" or "20,000-use" springs, for example. This may sound like a very large number, but when you consider that a garage door might be opened four or five times a day, every day, every year, it becomes clear that there is a limited lifespan for these critical garage door parts.
Garage doors cause injury and property damage (including expensive damage to the door itself) in several different ways. The most common causes of injury from garage door systems include falling doors, pinch points, improperly adjusted opener force settings and safety eyes, attempts at do-it-yourself repair without the proper knowledge or tools, and uncontrolled release of spring tension (on extension spring systems).
Torsion springs are located above the opening of your door with springs that slide onto a bar. Extension spring systems can be found alongside the opening of the door. It's important to know whether or not a garage door company provides service for your needs. Precision's professionally trained technicians are fully equipped to work on torsion and extension spring systems.

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As commercial and residential garage door service professionals, we’ve pretty much dealt with every issue you can think of when it comes to garage door repair. Even still, there are sometimes issues that continue to surprise us, like the tiny insect nest growing on the photo eye sensor or the tennis ball that somehow managed to knock the door entirely off its track. Even though these issues are uncommon, it’s nothing that garage door service professionals like us can’t handle!
Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.
Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.
9.16 If you cannot get the stationary cones to finger-tighten against the center bracket, we recommend installing washers between the winding cone that houses the bearing and the spring bracket. This is a common problem with torsion springs on older Windsor garage doors because their steel bearings are often wider and they extend beyond the stationary cone. Raynor garage doors also have wider bearings that fit properly in their 2 1/4" stationary cones, but washers may need to be installed if their bearings are installed in 1 3/4" or 2" stationary cones, or if some of their older bearings are installed in their newer cones that are installed on older brackets.
If your garage door is equipped with extension springs (usually seen on single car garages), the cable and pulley might be hanging down when the spring break's. Extension springs use a two pulley system on each side of the door to lift the garage door up and down. When the spring break's everything goes haywire, causing the cables to become twisted or even frayed when they catch on the metal edge of the track. There is a lot of force being released when a garage door spring breaks.
When your garage door is stuck after a power outage, your whole day can suffer. Summer storms hit, your garage door opener gets caught in the crossfire, and before you know it, your car is being held hostage by your garage. While it stinks to have your garage door stuck open because of safety issues, it may be even more frustrating to have your cars trapped inside. Just like saying your dog was eating your homework as a kid, now you have to explain to your boss how your car is being held hostage. Good luck.

Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.

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Extension springs last 15,000 cycles. Every time the door goes up and down is one cycle. On average extension springs will last 7 to 12 years. For most people, you know you need to replace your extension springs because it snaps. Sometimes, however, when extension springs get older, they can lose their tension and the spring becomes elongated. This is rare but it does still happen. Basically, the coils are fatigued and when the door is up you can see gaps where the spring is not relaxing properly. When this happens, the spring is useless. It is best to replace the springs at this point rather than overworking the opener which will cause it to last a shorter life.
If you happen to be home when these break, you’ll hear a loud bang from inside your garage. This bang can be so loud that some people might think a firecracker went off inside their garage. That’s because garage doors can be very heavy and despite what most people think, it’s not the garage door opener that does the heavy lifting, but rather the heavy-duty springs of the door.
If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.
Torsion-spring doors have a drum-like pulley at each end of the metal rod that runs through the springs. Each pulley has a cable attached to the bottom of the door. The springs and pulleys are fixed to the rod so they all rotate together. When the door closes, the rod turns and winds up the springs, creating tension. When the door opens, the springs release the tension and turn the rod in the opposite direction.
Grab a tape measure and press the hook between two spring coils and note the length of 20 coils. Then measure 40 coils. Convert the measurements to a decimal (4-1/2 in. to 4.5 in., or 4-1/8 to 4.125, for example). Divide the two measurements by 20 and 40 to obtain the spring's wire diameter. Here's an example: 4.50 divided by 20 = .225-in. wire diameter; 9.0 divided by 40 = .225-in. wire diameter. If the two results match, you've measured correctly.

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For commercial or residential doors, operators and accessories outside of the U.S. or Canada you can contact international. ​​​​​​Please be sure to include the following in your e-mail, so we can connect you with the Overhead Door™ Distributor that can best serve you: Contact Person, Phone Number (including local dialing code), Company Name, City and Country, Product(s) of interest (i.e. residential or commercial garage doors, operators and accessories), Name of Project (if any) and Project Specifications.​​​​​​​​​​​​ 

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I got these replacement cables for my beach house garage door after the originals rusted and broke. These are twice the diameter of the OEM cables, and fit the door perfectly. The larger cables give piece of mind for both supporting the door and providing safety cables for the extension springs. Came with all the necessary hardware, and the installation was easy with the doors blocked in the up position.
One of the best ways to care for your springs is to check them over for wear. You can certainly look at them for damage, but sometimes the damage isn’t something that’s visible. In these cases, try lifting the garage door up from the ground. About halfway up, let go. If the door stays, the springs are still working perfectly. If the door sags or drops at all, this could be a sign that your springs are beginning to weaken and will need replacing soon.
NEVER use screwdrivers, pin punches or pliers handles to wind or unwind a torsion spring. Trust us: This is the best way to wind up in the hospital. Don't even think about doing this job without a proper set of winding bars. You can buy a set of professional hardened-steel winding bars for about $25 from online suppliers. (Garagedoorpartsusa.com and stardoorparts.com are two online sources that sell winding bars, springs and other parts.) Professional winding bars work with 1/2-in. and 7/16-in. winding cones. If your winding cones have 1/2-in. openings, you can make your own winding bars by cutting a 36-in. length of 1/2-in.-diameter round bar stock in half (buy round bar stock from any hardware or home center). Just file a smooth bevel on each end so it slides into the winding cone holes easier. https://www.youtube.com/watch?v=Z_eZc-kh40c&app=m
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