When a spring breaks on a garage door an immense amount of energy being displaced. Torsion springs are mounted over the garage door and they have a shaft running through the middle. When they break, the spring unwinds in less than a second and creates a loud noise due to the coils spinning on the shaft. Based on customer feedback, it can be quite startling.
Nate was very courteous and professional and called to let me know that he was about 30 minutes from my house. I had purchased a new Sears garage door opener, but when Nate arrived at my home, he inspected the existing unit and told me that it was still in good shape except for a worn out part. Nate procured the new part and brought it to my home this morning. The unit was repaired in about 10 minutes! The existing unit was just over five years old, so I'm glad I will get some more use out of it.
Both types of springs are loaded, or under tension, when the door is closed. This gives them stored energy to help lift the door as it's being opened. When the door is all the way up, the springs are relaxed, or relatively so—they still may be under some tension. The mechanical difference between extension and torsion springs is that extension springs are loaded by stretching, or elongating, while torsion springs are loaded by twisting, creating torque.

In the home improvement world there's a common recommendation regarding garage door spring repair: always leave it to the pros. This is sound advice, but it's not as hard-and-fast as most sources claim. The fact is, a handy homeowner who's competent with tools and has a basic understanding of mechanical systems can replace either type of garage door spring. The procedures are pretty simple, but they involve many steps that must be done in the proper order, just like the pros do it. It's also critical that you get the proper size replacement spring. If you think you're up to the task, look at online tutorials by garage door pros to see what's involved. Helpful videos explain how to measure your old springs and order the correct replacement size as well as how to do the job from start to finish.
When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight.
6.4 Test the fit of the bar in the cone before loosening a set screw. Insert one end of your winding bar into one of the holes of the winding cone. Pull down on the bar slightly to make sure the set screws are tight. Position your ruler between the bar and the garage door. Move the bottom of the bar from side to side and measure the play. It should be less than an inch and a half. If it is over 2" either get someone else to change your springs or have someone make some bars that will properly fit the cones.

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If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person.

When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.

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Install new or use this right-wound torsion spring Install new or use this right-wound torsion spring to replace broken sectional garage door torsion springs. All DURA-LIFT springs meet the DASMA standard rating of 10 000 plus door open and close cycles. Both the winding and stationary cones are professionally installed for safe operation. Winding rod is included with ...  More + Product Details Close
Your door’s torsion spring is located approximately one foot from the top section of your door when it is closed. It consists of two large coil springs, and is approximately the length of your arm. Its purpose is to balance the weight of your door so that a door weighing between 160 and 185 pounds is practically weightless to lift. As such, it makes it possible for a garage door opener to raise the door using only ten pounds of pressure.
After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.
4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 

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With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.
Another scenario is the garage door goes up very slowly when using the automatic opener. Some garage door openers have DC motors that start off slow when opening and then kick into a higher speed. If you have a broken spring, the opener might stay in the slower speed due to the heavy weight of the garage door. If this happens to you, close the garage door and pull the emergency release rope. Next, try to lift the door. If it is really heavy, then you most likely have a broken garage door spring.
Typically, it will cost less to install a steel garage door without an opener than to install a custom wood door with a garage door opener. Recent innovations have also yielded high-tech doors with thick insulation and energy-efficient glaze, as well as finished interior surfaces and other significant upgrades. These are more expensive doors, but they are also extremely durable. http://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtube_gdata
If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.
7.4 Check to make sure the torsion hardware is secure. If needed tighten the lag screws that attach the spring anchor bracket to the header. If loose, replace with longer or thicker lags. Brackets for doublewide wood doors should have two lags on the bottom, because when the springs are wound the spring torque pulls the bracket from the bottom. Never touch these when the springs are wound. One of my customers removed the screws when the springs were wound. He broke his arm in 14 places and almost died. He spent a month in the hospital.

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Usually, when a garage door spring breaks the door has already closed or come down. In some instances, however, a spring can snap while the door is closing or in motion, causing the door to fall rapidly. In these situations, the door can become a safety concern for you and your family, so you should keep your distance and call a garage door professional as soon as possible. Garage doors are very heavy and can cause injury if not handled properly. When a garage door problem occurs, call a Sears Garage Door expert to help.

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Every homeowner can relate to how life's inconveniences are thrown at you at the worst possible times. The last thing you want to happen is have your car stuck in the garage when you need it most, especially when it's only been a couple months, weeks, or even days after your last garage door repair! That's why Precision leads by example and follows the industry's best practices in order to make the best recommendation to homeowners each time we step foot in a garage.
Torsion springs have three advantages over extension springs: They’re quieter, safer and easier to fine-tune. Torsion springs are quieter because you don’t have a spring knocking against a roller track. They’re safer because when a spring breaks, it usually stays on the bar. Finally, you can fine-tune the tension on a torsion spring so the door is perfectly balanced. Setting the tension on torsion springs has always been very dangerous, but torsion and extension spring systems with easy, do-it-yourself tensioning (Photo 7) are available. If you don’t use one of these DIY-friendly, easy tensioning systems (Clopay EZ-Set Spring and Wayne-Dalton TorqueMaster are two brands), you should hire a professional to release and set the tension on a torsion spring.

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If you are not sure if your door had the correct springs, we recommend that you weigh your door using an analog scale. From my own field experience I would estimate that at least 10% of the doors have the incorrect springs on them. In addition to this, most manufacturers spring their doors using a 20 pound window. We like to improve the garage door balance.
How much should a garage door spring replacement cost? The national average is between $200 and $300 for a professional to come to your house and replace two springs. On line sources suggest a higher price of over $700 and that you will save $500 or more by replacing springs yourself. This is simply not true. To find the cost for replacing springs in your area look for a reputable company through Yelp or the Better Busienss Bureau. If clicking a site's BBB logo doesn't take you to the BBB site, we advise purchasing your springs from a different company.
Sometimes, you’ll notice that your garage door closes all the way and then immediately goes back up instead of staying in the closed position. This issue usually arises with brand new garage doors that were just installed or older models that may need to be reset. If this happens, the most likely culprit is the open and close limit settings of your garage door opener.
6.10 If the garage door comes off the floor when you pull down on the bar, and if the cone still won't loosen, tap the bar next to the cone with a hammer to force the cone beyond the swollen portion of shaft. Maintain a firm grip on the bar; keep it firmly inserted completely into the cone; and be prepared at all times for the cone to slip, break, explode or break free from the shaft and yank the bar down.

Examine the garge door rollers, hinges, tracks, and other hardware for signs of damage that might cause the door to hang up. Lubricate the tracks and hardware with silicone spray or oil. Raise the door slowly, watching it as it lifts. See if it catches on a warped panel or support beam or if an obstruction in the path of the photo eye causes it to stop or reverse. Any part that protrudes into the path of the garage door can cause it to stop.
If your garage door isn’t operating properly, the torsion springs are likely to blame. If you’re concerned about tackling this project on your own, consider hiring out the job to a professional. Otherwise, replace both the left and right springs at the same time to save yourself from having to do the job twice. Remove the old springs and measure them while they’re relaxed. Only then will you be able to order replacement parts and install the new springs. Replacing your own garage door springs takes only a little time and effort and can save you hundreds of dollars.

Changing your garage springs isn’t typically a DIY project and usually requires a professional. But it’s good to know when it’s time to find garage door spring replacements. To test your springs, disable your garage door opener if you have one, then raise the door manually. If it doesn’t stay in place on its own, it’s time to replace your garage springs.


Order replacement springs. Many manufacturers and distributors only provide torsion springs to professionals, and won’t sell them directly to the customer. Luckily, they are available on the Internet, so search online to find replacement springs. Make sure they match the coil size, length, and interior diameter of the springs you removed. Also, be sure to order both a “left-hand” and a “right-hand” spring as the coils are wound in different directions.[8]
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With every spring repair, Precision provides a free safety inspection to make sure all the hardware and moving parts on your door are in good working condition and meet safety standards. Since the hardware was probably installed at the same as the springs, it's possible there are worn mechanical parts on your door that are in an unsafe state. Think about spring failure as a symptom to a possibly larger problem with your door. This is why it's a Precision Best Practice to provide a free safety inspection and maintain a safe environment for our customers.

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Clean the photoelectric safety eyes at the bottom of the door track with a clean rag if the opener did not operate with the push button. Sometimes dirt and moisture will keep the eyes from making a good connection. Push the wall button again to see if the opener operates. If the opener does not operate, call a door professional to troubleshoot your door opener. Meanwhile, you can still open and close your door manually.
The national average for garage door repair cost is between $80 and $110. Some of the factors that affect your garage door repair cost are the type of springs (most often torsion or extension), the size and weight of the door, and the door material. Many garage door pros will charge a service fee to visit your house and determine the problem. Often, the service fee includes a set amount of labor. One example of this is an $80 service fee that includes the first hour of work plus testing and inspecting your garage door and garage door opener, while another pro may charge $150 for the same standard service call.   
9.14 Slide the springs to the bracket. Double-check to make sure you have the right wound spring on the left side and the left wind spring on the right side. Turn the springs until the ends are facing you. The wire at the ends of both torsion springs here at the bracket should be pointing down. At the winding cones at the opposite ends, the spring wire points up. If not, reverse the springs. About once a month we get a phone call from a do-it-yourself customer who begins the conversation with, "I wound the garage door spring to about six turns and the spring came loose from the cone." We normally refer them back to this step and suggest they switch their springs.
Fiberglass and vinyl garage doors are composite units, combining a steel core behind a fiberglass or vinyl skin. They have also polyurethane insulated base sections, or other type of foam insulation. These premium doors can match steel garage doors, and be a realistic imitation of wood (namely fiberglass units), but they may be more expensive than steel units.
Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.
Garage doors cause injury and property damage (including expensive damage to the door itself) in several different ways. The most common causes of injury from garage door systems include falling doors, pinch points, improperly adjusted opener force settings and safety eyes, attempts at do-it-yourself repair without the proper knowledge or tools, and uncontrolled release of spring tension (on extension spring systems).

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4.4 Take the spring on the left and place it at the left end of the door as pictured here. Notice that the end of the wire points to the right toward the center of the door. This is a right wind torsion spring. It will go above the garage door on the left side of the spring anchor bracket. The winding cone at the other end of this spring is usually painted red.	 

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Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you.
Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
Scott was exceptionally polite, professional and knowledgeable. He thoroughly checked my garage door opener, but also inspected the garage door itself and pointed out rust and deterioration that has occurred. Scott then gave me a quote on a new garage door, explaining the installation procedure and quality elements of the new door including the warranty. I was very pleased with the entire service appointment, and my husband and I are seriously considering the new garage door, but only if Scott is the installer! Thanks, Scott!

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With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.

The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.
The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.
Though you can do some maintenance to your garage doors on your own, it may be a good idea to schedule routine inspections with a professional. A typical service call will include a manual inspection of the door and opener. Then adjustments can be made including spring tension, chain/belt tension, limits and force adjustments and door lubrication. Fees for this service vary from place to place, but garage door repairs typically cost between $147 and $340.
We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.

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My garage door has been acting up. Not wanting to work sometimes. I noticed the blue light flashing on the opener when I push the remote button. Today it will not open. That is the only way in, so I can't go in the garage from inside the house. I can't pull the cord to release the belt drive. How do I open it now? I never did run wires to the manual button into the house. I have to use the opener. Only have one I can find now. It is not working. I need in there now.
If your photo eyes are clean and the door still isn’t closing, the next thing you’ll need to do is check the alignment of the eyes. The eyes should be pointing in exactly the same direction and at the same angle. If they’re off, they won’t register that the other one is there, and it’ll assume something is in its path, causing the door to stay in the open position. When checking the alignment, measure the height of each photo eye from the ground. Use a level to make sure they’re pointing directly across at each other at the same angle. A laser level will make this part a little easier, but if you don’t have one, a regular level will work as well. https://www.youtube.com/embed/Z_eZc-kh40c
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