If your torsion spring isn’t lifting your door or your door is stuck, it is best to not attempt fixing it on your own. Garage doors are very heavy and can be the source of great injury if not handled with care when a part is broken. At Advanced Garage Door Solutions, Inc., we are there for you to quickly fix the problem so that normal garage door function is restored. To learn more, call the Minneapolis office at 952-500-3921 or the St. Paul office at 651-769-7191 and request a free estimate.
Clean the photoelectric safety eyes at the bottom of the door track with a clean rag if the opener did not operate with the push button. Sometimes dirt and moisture will keep the eyes from making a good connection. Push the wall button again to see if the opener operates. If the opener does not operate, call a door professional to troubleshoot your door opener. Meanwhile, you can still open and close your door manually.
If the door only goes up six inches and stops, or moves very slowly when using your remote, you could have a broken spring as well. Some customers will notice that the top section of their door is bent or that the door falls very quickly when lowering. Your door may be “crooked” or jerky when going up and down, and both of these signs indicate your torsion spring is in poor condition and very likely to break in the near future. Any time you hear a loud “popping” noise while operating, you should inspect your torsion spring immediately for signs of damage.

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On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring.
If you’ve tested and tried to remedy these other problems and you’re still having issues, you may need to reprogram your transmitter. All transmitters have a learn button somewhere on the remote, so first you’ll need to locate that on your transmitter. Press and hold the learn button for a few seconds until the indicator light starts blinking. While the light is blinking, press your remote button again to reprogram that remote. http://www.youtube.com/watch?v=Z_eZc-kh40c
With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.

9.6 Bending the cable will help you avoid problems with the tip at the end of the cable catching on the end bearing plate and causing the cable to come off and the garage door to jam, cock, or fall. Check to make sure the cable is straight in the slot and not sticking out the side. Also the edge of the cable stop should not be pointing to the side as displayed. The cable tip should fit completely inside the drum, with the rounded part facing out so the tip can't scrape the end bearing plate.


The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.
There are many steps to replacing torsion springs, but overall it's a simple, straightforward process. If you're inclined to attempt it, find a good online video tutorial (preferably done by a garage door pro) that walks you through the entire process, including how to buy the right size of springs. You can also buy new springs and any related parts online, along with the most important items that you need: the two solid-metal winding rods that you use to wind and unwind the torsion springs.
Usually, when a garage door spring breaks the door has already closed or come down. In some instances, however, a spring can snap while the door is closing or in motion, causing the door to fall rapidly. In these situations, the door can become a safety concern for you and your family, so you should keep your distance and call a garage door professional as soon as possible. Garage doors are very heavy and can cause injury if not handled properly. When a garage door problem occurs, call a Sears Garage Door expert to help. http://www.youtube.com/e/Z_eZc-kh40c?app=desktop
• Extension springs: Garage door extension springs stretch to provide lifting power for the door. These springs are typically made of steel and mounted above the horizontal track of the garage door. A safety cable should run through your extension springs to prevent possible injuries or property damage. Extension springs are the most common type of garage door spring for residential use and can break after excessive usage.

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How much should a garage door spring replacement cost? The national average is between $200 and $300 for a professional to come to your house and replace two springs. On line sources suggest a higher price of over $700 and that you will save $500 or more by replacing springs yourself. This is simply not true. To find the cost for replacing springs in your area look for a reputable company through Yelp or the Better Busienss Bureau. If clicking a site's BBB logo doesn't take you to the BBB site, we advise purchasing your springs from a different company.
Replacing torsion springs is done with the door closed. You start by carefully unloading all of the springs (most standard-size doors have two; any broken spring will already be unloaded), using the winding bars. Then, you unbolt the springs from the central rod bracket, disconnect the cables from the pulleys, and loosen the pulleys and slide them off of the rod. Next, you swap out the springs, reinstall the pulleys and cables, and secure the inside ends of the springs to the central bracket. Finally, you wind up both springs (securing them with two setscrew bolts on the winding cones) and test the door for proper spring tension. Often, springs need an extra quarter-turn or two to get the door balance just right.

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Garage door springs offset the weight of a garage door and allow the door to be opened and closed easily, either by hand or by an automatic garage door opener. The high-tension steel in the springs has a limited lifespan, and over time, the springs lose their effectiveness. Garage door springs come in levels of quality—they may be described as "10,000-use" or "20,000-use" springs, for example. This may sound like a very large number, but when you consider that a garage door might be opened four or five times a day, every day, every year, it becomes clear that there is a limited lifespan for these critical garage door parts.
If you are in an emergency situation, you can lift the door manually while using the garage door opener, but this is not recommended. The door could get stuck halfway up and then slam the rest of the way down. This could cause injury. The ideal solution is to call a Twin Cities garage door repair company to come quickly and repair the spring so that normal operation can be restored and so you are not in a situation where you find yourself having to attempt manual lift with or without the assistance of the opener.
R-value describes the power of the insulation in your door. The higher the r-value, the stronger the insulation. Those doors will have better energy efficiency than doors that have a low r-value. Basic doors have an r-value of 0.0 with no insulation. The first step up gives you 1-3/8” insulation at a 6.5 rating. Next, a 1-3/8” thickness with Intellicore has a 12.9 r-value. The best option on the market is the 18.4 r-value, which has 2” Intellicore insulation.
One of the best ways to care for your springs is to check them over for wear. You can certainly look at them for damage, but sometimes the damage isn’t something that’s visible. In these cases, try lifting the garage door up from the ground. About halfway up, let go. If the door stays, the springs are still working perfectly. If the door sags or drops at all, this could be a sign that your springs are beginning to weaken and will need replacing soon.

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An extension spring counterbalance system consists of a pair of stretched springs running parallel to the horizontal tracks. The springs lift the door through a system of pulleys and counterbalance cables running from the bottom corner brackets through the pulleys. When the door is raised, the springs contract, thus lifting the door as the tension is released. Typically these springs are made of 11 gauge galvanized steel, and the lengths of these springs are based on the height of the garage door in question. Their lifting weight capacity can best be identified by the color that is painted on the ends of the springs. https://m.youtube.com/e/Z_eZc-kh40c
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