When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight. http://m.www.youtube.com/embed/Z_eZc-kh40c
However, when a car is trapped inside, then it must be opened; otherwise, taking a cab or bus would be the only option left. Opening it would require help from another adult person or should be done by technicians. And every attempt in opening it, safety precautions should always be the first thing in mind. Never rely on garage entry openers when the spring is broken since it can cause falls and accidents. If the homeowner is not confident to open it or has no time to do it, it is always wise to call a technician.

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9.14 Slide the springs to the bracket. Double-check to make sure you have the right wound spring on the left side and the left wind spring on the right side. Turn the springs until the ends are facing you. The wire at the ends of both torsion springs here at the bracket should be pointing down. At the winding cones at the opposite ends, the spring wire points up. If not, reverse the springs. About once a month we get a phone call from a do-it-yourself customer who begins the conversation with, "I wound the garage door spring to about six turns and the spring came loose from the cone." We normally refer them back to this step and suggest they switch their springs.
With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.
If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.

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One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.

Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2] https://www.youtube.com/v/Z_eZc-kh40c
The garage we take for granted very likely stores thousands of dollars worth of tools and household belongings, not to mention your automobiles. Yet this space is typically rather easy for intruders to penetrate. Garage security can be greatly improved by installing a modern garage door opener that features rotating digital codes, which can foil even the most tech-savvy prowlers.

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Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
An extension spring counterbalance system consists of a pair of stretched springs running parallel to the horizontal tracks. The springs lift the door through a system of pulleys and counterbalance cables running from the bottom corner brackets through the pulleys. When the door is raised, the springs contract, thus lifting the door as the tension is released. Typically these springs are made of 11 gauge galvanized steel, and the lengths of these springs are based on the height of the garage door in question. Their lifting weight capacity can best be identified by the color that is painted on the ends of the springs.
The winding and unwinding is done at a metal fitting, called a winding cone, attached to the outside end of the spring. You stick a winding bar into one of the four holes in the cone and use the bar as a lever to turn the cone. Once you've completed a quarter turn, insert the other bar into a different hole in the cone and let the bar lever against the closed garage door to hold the spring tension. This allows you to move the original bar to repeat the process, alternating the bars with each quarter-turn. It takes about 30 quarter-turns to fully tension a standard torsion spring. https://youtube.com/e/Z_eZc-kh40c
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