If your photo eyes are clean and the door still isn’t closing, the next thing you’ll need to do is check the alignment of the eyes. The eyes should be pointing in exactly the same direction and at the same angle. If they’re off, they won’t register that the other one is there, and it’ll assume something is in its path, causing the door to stay in the open position. When checking the alignment, measure the height of each photo eye from the ground. Use a level to make sure they’re pointing directly across at each other at the same angle. A laser level will make this part a little easier, but if you don’t have one, a regular level will work as well.
We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.

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The U.S. Consumer Product Safety Commission says that about 30,000 injuries linked to garage doors are now reported every year in the United States. Many of these injuries have involved bruised or broken extremities. However, some have included serious shoulder, back, and head injuries leading to permanent disability or even death. What is the cause of these garage door injuries? One leading cause has been homeowners trying to repair or replace their own garage door springs.

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Step 5: Check for loose hardware, and tighten as needed. On swing-up doors, check the plates where the spring is mounted to be sure the screws are tight, and tighten any loose screws. On roll-up doors, check the hinges that hold the sections of the door together; tighten any loose screws, and replace any damaged hinges. Sagging at one side of the door can often be corrected by servicing the hinges. If a screw hole is enlarged, replace the screw with a longer one of the same diameter, and use a hollow fiber plug, dipped in carpenters' glue, with the new screw. If the wood is cracked at a hinge, remove the hinge and fill the cracks and the screw holes with wood filler. Let the filler dry and then replace the hinge. If possible, move the hinge onto solid wood.

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4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 

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If your garage door is not opening or has become jammed, you may need to replace the garage door cables. Unless you have the proper tools and know-how, this is a job best left to a professional due to the weight of the garage door and the extreme tension of the springs. The cost of repair will vary depending on your location, the length of the cables you need, and the time it takes the pro to do the replacement.

If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you. http://youtube.com/e/Z_eZc-kh40c
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