Maybe the battery died or a spring broke, but you can't get into the garage to even see what the problem is. If the garage door is the only way in or out, or if you can't find the key to the door, you'll have to either find a way to break in or call a locksmith. As a preventative measure, it's smart to keep a spare key or install an emergency key release that would allow you to release the emergency disconnect to the operator so you can manually raise the door.
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If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person.

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Wood - Wood garage doors are sturdy and quite beautiful. However, if you live in a humid climate, your doors will be prone to rotting and splitting. If your wood is painted, you must also factor in the costs of painting as part of your regular maintenance routine. The cost of repairing the wood varies depending on the type. However, average cost to repair a wood panel is $190 to $215.

6.1 It is time now to unwind the old spring that is not broken. A few warnings are in order. NEVER, NEVER, NEVER touch a set screw without first inserting a properly fitting bar into the winding cone! Also, do not use box or socket wrenches for the set screws. If the cone slips, the wrench could break your hand in 10 spots before unwinding completely. It's my guess that this is the number one cause of trips to the emergency room for inexperienced homeowners fixing or replacing their springs.


If your garage door track is out of alignment, it can be a serious issue. The metal track your door runs on needs to be aligned properly in order for your door to move. If you see gaps between the rollers and rail, or bends in the rails themselves, you have a problem. The heavy weight of the door can compound these issues and make them worse until it becomes dangerous to operate your door.
When it comes to installing garage doors and openers, The Home Depot has an unbeatable team of professionals dedicated to making sure your garage door project runs smoothly from start to finish. Your new garage door can be customized with a variety of features like unique color choices, window styles and hardware upgrades. We also offer options for your garage door opener including Smartphone control, Wi-Fi, battery back-up. The Home Depot installs garage doors and garage door openers with extended warranties that go beyond industry standards. Contact us today for a free in-home consultation.

Doors with extension springs have two sets of pulleys (which are sometimes called sheaves): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.

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Grab a tape measure and press the hook between two spring coils and note the length of 20 coils. Then measure 40 coils. Convert the measurements to a decimal (4-1/2 in. to 4.5 in., or 4-1/8 to 4.125, for example). Divide the two measurements by 20 and 40 to obtain the spring's wire diameter. Here's an example: 4.50 divided by 20 = .225-in. wire diameter; 9.0 divided by 40 = .225-in. wire diameter. If the two results match, you've measured correctly.

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These instructions were first posted in 2005, and they were updated in August of 2008. I have been frank about the hazards of garage door repairs and about my own accidents incurred while replacing torsion springs. For what it's worth, you might be surprised to know that I, too, have benefitted from producing these instructions. I have not had any garage door accidents since we first published these on the web in 2005. And, in as much as I have helped keep other DIY-ers out of the emergency room, I consider myself somewhat of a medical practitioner.
When the car and other important equipment have been taken out, immediately remove the broken springs and replace it. The newly bought springs must be compatible with the door for it to function properly. Never attempt to close it without proper help and precaution and never leave it open if the supports are not stable. Always remember to call the technicians to ensure safety.
With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.

Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.


We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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Both types of springs are loaded, or under tension, when the door is closed. This gives them stored energy to help lift the door as it's being opened. When the door is all the way up, the springs are relaxed, or relatively so—they still may be under some tension. The mechanical difference between extension and torsion springs is that extension springs are loaded by stretching, or elongating, while torsion springs are loaded by twisting, creating torque.
A spring replacement is one of the most common repairs required on a garage door. These springs come in varying sizes and act as a balance, lifting over 90% of the garage door weight. This allows the door to easily open and close manually or with the assistance of an opener. Discount Garage Door's replacement springs ensure a longer life expectancy for the entire garage door system.
While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced. https://youtube.com/e/Z_eZc-kh40c?app=desktop
11.2c If the springs you installed are too weak, and you wind the springs the correct number of turns, the door will be heavy at the floor, and it will not stay open half way, but it will stay open if raised completely. If tension is added to the torsion springs to lighten the garage door and to get it stay open half way, the door will be harder to close; openers often damage the new steel garage doors when they are too hard to close.
If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener.
Install the vertical roller tracks first by wrapping the curved lip around the rollers. The top of these tracks should be approximately 8 in. below the top of the top section. Wait to install the upper tracks until this step is complete. Check the level of the top section to make sure the tops of the vertical roller tracks are level with each other. The bottom of the roller tracks should be at least 1/8 in. off the concrete floor. After leveling and mounting these tracks, install the upper roller (horizontal) tracks.
Doors with extension springs have two sets of pulleys (which are sometimes called sheaves): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.

A garage door with a broken torsion spring can fall rapidly and cause injury or death. However, the most common danger comes when your torsion springs break and you decide to undertake the repair/replace them yourself. Torsion springs can be very dangerous, and you not only need the exact tools for the job, but also need to have a good knowledge of the mechanics involved. Some of the parts involved in such a process can be life threatening, and must be handled with care and precision, which is why it is always recommended that you call in a professional, rather than trying to handle a replacement or repair by yourself. Failure to do so may leave you with injuries and/or damage to your property.

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The average cost is $190 for 2 springs in the Detroit area. This is for steel doors weighing under 140 lbs or known as a standard spring which fits 90% of all doors. The remaining 10% are wood doors or large heavy insulated doors. Expect to pay an additional $60 - $100 for a set of these. Garage Door Companies rarely carry these springs on their vehicles or stock them. Therefore, they either buy them locally at a premium or special order them. Regardless, its an additional trip that gets figured into the cost.
If you notice that the garage door opens normally but doesn’t make any attempt to close when the remote is pressed, the first thing you’ll want to do is visually inspect the photo eyes. Over time, these eyes can get dirty, causing the light from the beam to be blocked. They also can eventually become misaligned, causing the eyes to not match up on both sides.
Although garage door springs can break during any season and at any time, they most commonly break during the winter. This has to do with the temperature change. When the temperature sinks below a specific threshold, the metal will contract. This means it’s extremely possible for your door springs to shrink slightly during the winter months. This is hard on the springs and makes them more likely to break.

Insulation, which increases energy efficiency and can help to lower utility bills, is crucial when a garage door is attached to the home. In this case, doors with high R-values are preferred. This means it has insulation that can keep the heat in. The higher the R-value, the better insulated your garage will be against outside noise and cold and hot air.
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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Lewis did a great job and not only met my expectations but blew them away. His attention to detail was impressive. He reolaced the springs on my two car garage door and he went out of his way to adjust the tension on my second single car garage door to make it open better. He also recommended replacement of the rollers on my main garage door as they were getting pretty worn out and making some noise. He was very friendly and personable. Was willing to explain what he was doing so we could learn something too. I would recommend Lewis Nagy if you are in his area here in Apollo Beach/Riverview. Thanks again!

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If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person.

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A common material for a new garage door is steel sheet formed or stamped to look like a raised panel wooden door. Steel doors are available in uninsulated, insulated, and double skin steel. A design mimicking carriage house doors has become popular since early 2000s, and many manufacturers clad the exterior of a steel door with composite, vinyl boards, or other trim to give it the appearance of wood.
Does your garage door stop when it is going up? Did you hear a loud bang, similar to a gun shot? Do the torsion springs above your door seem separated? If so, you might just have a broken torsion garage door spring. Torsion springs are located above the garage door and they are what lift the actual weight of the garage door. Most doors weigh between 150 to 250 pounds and without working springs, the garage door opener cannot lift the door. Attempting to use a garage door opener to lift a garage door with a broken spring can cause numerous parts on the opener to break.
Single panel doors are constructed from one monolithic panel. From the closed position a single panel door swings up and overhead with a hinge on each side (known as jamb type hardware) to the fully open position. A disadvantage of monolithic panel doors is that the swing up arc of the door occurs partially outside the garage. This means a vehicle must stop and park several feet in front of the door to avoid being hit by the garage door when it is opened. https://youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Prices, promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.
The Torquemaster system has a lock built into each side on a double car door that will activate when a spring breaks causing the door to lock in the up position. It is very simple to deactivate this lock and get your door closed. But, you can guarantee you have a broken spring inside the Torquemaster tube on the side where the lock activated. You will need the spring inside replaced or have it converted over to a standard torsion spring set up, which is what we recommend and a service we perform quite frequently. A standard torsion spring will last 3 times longer than the small spring inside the Torquemaster tube.

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If you have decided to replace your springs, if you are sure your door had the correct springs, and if you are ready to buy new ones, we recommend that you measure your spring or springs following the instructions in Step 4 below. Measuring springs can be difficult; most individuals, even garage door technicians, sometimes have difficulty measuring torsion springs. Ordering incorrect springs wastes time and money. 

2.3 Beware of older winding cones. These older Crawford and McKee torsion spring cones were made for 5/8" bars. Sometimes, however, the holes are too small for 5/8" bars. Whatever you do, don't use a 1/2" bar; instead, grind down a 5/8" bar to fit. I recently had a McKee spring let loose after winding because I used a 1/2" bar when my 5/8" bar wouldn't fit. Just before it let loose I was telling myself, "This is not safe." And it wasn't. The only safe way to replace these older springs is to make a winding bar for each hole of each cone.

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Although garage door springs can break during any season and at any time, they most commonly break during the winter. This has to do with the temperature change. When the temperature sinks below a specific threshold, the metal will contract. This means it’s extremely possible for your door springs to shrink slightly during the winter months. This is hard on the springs and makes them more likely to break. https://youtu.be/Z_eZc-kh40c
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