Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!

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Aging garage door springs cause the door to effectively "weigh" more as the steel loses its resiliency. With new springs, a heavy garage door should take no more than about 10 pounds of force to lift into an open position. With springs nearing the end of their lifespan, the force required to lift the door can be considerably more, since a garage door may weigh 200 pounds or more.
Most garage doors from the past 15-20 years have a photo eye which detects if a person or object is blocking the door from lowering all the way. The photo eye will be about 4-6 inches off of the ground for most doors, with an eye that is about the size of a pea. It shoots a laser across the length of the garage that, if interrupted, will cut off the signal used to lower and raise the door.
Look at the door rollers on each side of the door. All rollers should be inside the door track. If they are not, you will need to lower the door slowly by hand. If the bottom roller is out on one side, bend the outside edge of the track with a pair of vise grips and push the roller into the track before lowering the door. Bend the track edge back with vise grips.
The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.
If you’ve tested and tried to remedy these other problems and you’re still having issues, you may need to reprogram your transmitter. All transmitters have a learn button somewhere on the remote, so first you’ll need to locate that on your transmitter. Press and hold the learn button for a few seconds until the indicator light starts blinking. While the light is blinking, press your remote button again to reprogram that remote.
Does your garage door seem to be jammed? There are several reasons this could have happened. The answer may be simple and easy to fix, or there may be a larger underlying problem with your garage door system that requires an expert to repair. Run through the following list to determine if it's a problem you can fix on your own or if you should call a professional garage door technician to repair it for you.
Replacing a garage door panel can add significantly to the cost of a garage door repair. Panels run horizontally on sectional roll-up garage doors. They may be made of wood, vinyl, aluminum, fiberglass or steel. Garage door panels can become damaged from hail and other extreme weather, dents and dings, car accidents, and age. When deciding if you want to replace a garage door panel, it’s helpful to compare the potential repair cost to the cost of a new garage door. Panel replacement requires a pro with the proper tools as well as the new parts. With parts and labor you could be paying more than $500 for one new panel. In comparison, a new garage door may cost $800-$1,200 (on average) with installation. If there is a possibility your garage door was structurally compromised when the panel was damaged, have the pro assess whether it’s better to completely remove and replace the door, rails and framework to ensure your home’s safety. It may also be better to completely replace your door if it is severely rusted or dented; if the paint is peeling and fading; if the door model is outdated or you can’t find replacement panels; or if the panels or rails are structurally compromised.

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Replacement spring procedure took me exactly 1 hours including preparation and clean-up for double aluminum garage door. Watch the DIY video on Youtube, save $$, be careful with winding the torsion springs. Rule of thumb: 7' height door garage= 7' x 4 (each 1/4 turn) + 1 = 29 turns (1/4 turn), 8' height door garage = 8' x 4 + 1 = 33 turns (1/4 turn), and so on....

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With Sears Garage Doors you can feel confident that you are getting the very best for your home and your family. All of our technicians are background checked, professional, and committed to complete customer satisfaction. The "best" is standard for all new Sears Garage Doors, Sears Garage Door Openers and Sears Garage Door Repairs. We offer some of the best warranties available in the industry, the best design advisors, the best technicians, and the best products. We may be a little biased, but we also believe we have the best customers. Go ahead, choose to be part of the best.

Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.
When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring. https://www.youtube.com/v/Z_eZc-kh40c&feature=youtu.be
Start your garage door spring replacement project by getting a rough measurement of your springs (length and diameter). Then measure the width and height of your door. Make sure the quote includes the trip charge, parts and labor. Then ask for a price based on 7x19 lift cables and double-life springs. Those items will give you more years of service and should only add $65 to the price.
With Garage Door Doctor, you can rest assured we will replace your springs correctly. We offer 2 types of springs – standard and high cycle. On a 7 foot tall door, our standard torsion springs will last 15,000 cycles and our high cycle torsion springs will last 50,000 cycles. How many years will this last you? That is based off only one thing – usage. For example, with standard torsion spring, if you use your door 4 times a day, you get just over 10 years of life. However, if you use your door 8 times a day, you would get just over 5 years of life. If you use door very little or if you are moving very soon, maybe standard springs would be best for you. If you use your door many times a day or if you don’t plan on moving for a while, high cycle springs would be best for you. Getting high cycle springs will ensure you won’t be stuck with a broken spring for many years to come. Either way, both types of torsion springs we offer work great – its just a matter of when the break again. Call Garage Door Doctor today to have your garage fixed properly!

I PAID 700.00 DOLLORS TO GET THE 2 SPRINGE REPLACED WITH TOW DIFFERENT SPRINGS AND BOTH END BEARINGS PLUS INSTATTING THEM. tHIS IS ON A SATURDAY EVENING. aFTER ALL THAT i PAID BY CREDIT CARD THA THE INSTALL COULD SWIPE ON HIS PHONE. hE SAID AT THAT TIME I WOULD RECIEVE MY INVOICE VIA EMAIL. I didn,t think about it until another repair man came today 3/9/16 and he showed me that the bar that goes from one side to the other, had a bow in it of 3 inches just frome one side to the other. With this it will make the new bearings ware out faster. I trusted them to do the job right, But when i called to tell them that they replied that it was passed the 30 day warranty and they would do nothing more.

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The most common question we get over the phone is, "Okay, so how much does it cost to replace garage door springs?" To give you an exact price quote, we would need to know the size of the door, weight, and type of garage door springs needed (torsion or extension). Since we carry over 30 different types of springs to account for all the different types of garage doors, we recommend that a professionally trained technician takes the proper measurements himself before giving you an exact price quote.

The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
These instructions are for doors with cable drums and cables that look similar to those in the picture below. The next part beyond the end of the spring assembly is the cable drum. The drum is cast aluminum alloy 4" in diameter and 12.6" in circumference around the flat portion. Just beyond the cable drum is the end bearing plate. The cable unwraps off the back of the drum between the drum and the garage wall or jamb and travels down alongside the door, inside the track brackets and behind the roller stems as shown.
If your torsion spring isn’t lifting your door or your door is stuck, it is best to not attempt fixing it on your own. Garage doors are very heavy and can be the source of great injury if not handled with care when a part is broken. At Advanced Garage Door Solutions, Inc., we are there for you to quickly fix the problem so that normal garage door function is restored. To learn more, call the Minneapolis office at 952-500-3921 or the St. Paul office at 651-769-7191 and request a free estimate.

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If you want to do the repair yourself, get several phone estimates first, because rates vary widely among service companies. Most garage doors are heavy (200 to 300 lbs.), so call in three strong friends to help you lift the door and hold it open while you lock it in the full raised position with a locking pliers. Then move your vehicles and have your friends help you lower the door.
R-value describes the power of the insulation in your door. The higher the r-value, the stronger the insulation. Those doors will have better energy efficiency than doors that have a low r-value. Basic doors have an r-value of 0.0 with no insulation. The first step up gives you 1-3/8” insulation at a 6.5 rating. Next, a 1-3/8” thickness with Intellicore has a 12.9 r-value. The best option on the market is the 18.4 r-value, which has 2” Intellicore insulation.
Does your garage door seem to be jammed? There are several reasons this could have happened. The answer may be simple and easy to fix, or there may be a larger underlying problem with your garage door system that requires an expert to repair. Run through the following list to determine if it's a problem you can fix on your own or if you should call a professional garage door technician to repair it for you.
Fiberglass and vinyl garage doors are composite units, combining a steel core behind a fiberglass or vinyl skin. They have also polyurethane insulated base sections, or other type of foam insulation. These premium doors can match steel garage doors, and be a realistic imitation of wood (namely fiberglass units), but they may be more expensive than steel units.
My garage door torsion spring broke so I decided to replace it myself. Shipping was next day. I got the torsion spring rod at a local hardware store. Easy to install once I figure out how to lock down the rod from moving and loosening the door cable on the side. Instructions tells you how to do it. Great replacement spring and save $$$ doing it myself.
Everyone wants to save money. Unfortunately, there are some areas you just can’t skimp on. This includes garage door springs. As much as it might be tempting to by smaller or cheaper springs, or maybe to buy one spring where two are needed, these attempts to save money will only end up costing more money in the end. When you buy the proper springs, they’ll last for years. When you cut corners to save money, the springs will wear out faster, meaning they’ll need to be replaced much sooner.

I went on Garage Door Nation website to look at the conversion chart from 1 to 2 torsion springs. For my 1 spring, size 2"/0.250ID/30.5" length, they recommended 2 of 2"/0.207ID/24" length. I got this kit from Amazon for $64 with $11 overnight shipping even though I could get free shipping through Prime over the weekend, but I couldn't wait for 3 more painful days. Installed it followed YouTube video. Worked better than my old one, a lot quieter. Check the video if you want to install one yourself. Professional installation costs hundreds of $$$:

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The two main garage door operating mechanisms are sectional roll-ups or tilt-ups. Garage door repair services can fix single-car, double-car or RV-height doors. Your garage door may be made of wood, steel, aluminum, masonite, vinyl, fiberglass or another material. The type of garage door repair you need really depends on the type of garage door you have and the issue at hand. Garage door repair pros often charge a flat service call fee to diagnose the problem and provide an estimate. For customers who choose to have the repair done, the service call fee may be applied to the first hour of labor (including time to make the diagnosis). If your garage door is under warranty, the repair may be free of charge.
Would have appreciated the technician to have explained in better detail about the quality of the first doors we received in our home. The garage doors that were installed recently were an upgrade. I would have selected the better quality of doors with the first installation if it had been explained in better detail and time of decision with the first doors. But, I really love the doors that were recently installed! Explained much better with the new doors. Time was well spent on my decision making and the technician this time was very helpful and knowledgeable. Thank You! Cathy Walsh
If your garage door track is out of alignment, it can be a serious issue. The metal track your door runs on needs to be aligned properly in order for your door to move. If you see gaps between the rollers and rail, or bends in the rails themselves, you have a problem. The heavy weight of the door can compound these issues and make them worse until it becomes dangerous to operate your door.
Changing your garage springs isn’t typically a DIY project and usually requires a professional. But it’s good to know when it’s time to find garage door spring replacements. To test your springs, disable your garage door opener if you have one, then raise the door manually. If it doesn’t stay in place on its own, it’s time to replace your garage springs.
I have 2 full house humidifiers that have stopped functioning right. There are new filters, fan runs, tanks are full of water but they are not empting into the base. They have worked for part of the winter and now nothing seems to help...I loosened the caps thinking I had them too tight..... nothing seems to work .I have had humidifiers for 20 years and this is the first time this has happened to me. The humidifiers are only 2 years old. Any suggestions??
9.8 Twist the garage door shaft to tighten the cable on the drum. While twisting, vise grip the shaft as shown to keep the cable tight on the drum. The top of the vise grip should be tight against the garage header. This will keep the cable snug on the first drum while you install the cable on the other drum and position it in place. It also keeps the shaft from turning and the cables peeling off when you wind the springs. That one grip can save many hours of walking back and forth and having to level and re-level the garage door after winding the torsion springs. http://www.youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c
The winding and unwinding is done at a metal fitting, called a winding cone, attached to the outside end of the spring. You stick a winding bar into one of the four holes in the cone and use the bar as a lever to turn the cone. Once you've completed a quarter turn, insert the other bar into a different hole in the cone and let the bar lever against the closed garage door to hold the spring tension. This allows you to move the original bar to repeat the process, alternating the bars with each quarter-turn. It takes about 30 quarter-turns to fully tension a standard torsion spring.

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If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy.

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If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person. 

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Single panel doors can also be installed with (one piece track type hardware) that folds the door back with a single horizontal track on each side (which is mounted at the top of the wood frame) and a roller, (mounted to the top of the door on each side. A hinge on each side that attaches to the bottom of each side of garage door. Using track hardware, a car can be parked much closer to the door, as the whole door, when in the open position, rests completely inside of the garage door header. Track type hardware has much less arc when raising and lowering the garage door as opposed jamb type hardware.[citation needed]
You may remember a time as a kid when you and your siblings would close the garage door and run underneath it as fast as possible to make it out before the door closed. Well, on any garage door installed after 1993, that’s no longer possible thanks to two tiny photo eyes on either side of the garage entrance. These photo eyes transmit an invisible beam between each other that detects if anything is in the garage door’s path when it closes. This safety measure is there to prevent automatic garage doors from closing on top of someone or something and causing serious injury or damage to property.

Instead, try other methods that might break the frozen connection between the door and the floor. For example, you can use a heat gun or hair dryer to melt the ice and free the door. Standard de-icing products can also work. And if you are careful not to damage the door or the seal on the bottom of the door, you can use a flat shovel or similar tool to chip away at the ice.

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Replacing torsion springs is done with the door closed. You start by carefully unloading all of the springs (most standard-size doors have two; any broken spring will already be unloaded), using the winding bars. Then, you unbolt the springs from the central rod bracket, disconnect the cables from the pulleys, and loosen the pulleys and slide them off of the rod. Next, you swap out the springs, reinstall the pulleys and cables, and secure the inside ends of the springs to the central bracket. Finally, you wind up both springs (securing them with two setscrew bolts on the winding cones) and test the door for proper spring tension. Often, springs need an extra quarter-turn or two to get the door balance just right.
If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person.

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One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.
Torsion springs are located above the opening of your door with springs that slide onto a bar. Extension spring systems can be found alongside the opening of the door. It's important to know whether or not a garage door company provides service for your needs. Precision's professionally trained technicians are fully equipped to work on torsion and extension spring systems. http://m.youtube.com/e/Z_eZc-kh40c
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