9.4 Slide the end of the shaft into the end bearing plate. Tighten the set screws an additional 1/4 to 1/2 turns beyond the point you finger-tightened them. Add an additional 1/4 turn if you could not find the original set screw indentations in the previous step. Heavier wooden garage doors may require an additional 1/4 turn. Caution: Under-tightening the drums could cause the drum to slip and the door to cock or fall. Over-tightening the set screws could damage the shaft or drum, resulting in the same problems. This is a critical step.
With Sears Garage Doors you can feel confident that you are getting the very best for your home and your family. All of our technicians are background checked, professional, and committed to complete customer satisfaction. The "best" is standard for all new Sears Garage Doors, Sears Garage Door Openers and Sears Garage Door Repairs. We offer some of the best warranties available in the industry, the best design advisors, the best technicians, and the best products. We may be a little biased, but we also believe we have the best customers. Go ahead, choose to be part of the best.
Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful. https://www.youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c
Garage door springs can break for a variety of reasons. Extreme heat or cold, for instance, can stress the springs to the point of breaking, or it could be that normal wear on older springs could cause them to break. Whatever the situation, a broken spring can render your garage door inoperable. Your door will not be able to open or close when a spring is broken, and you should stand clear of your door until a professional can assess the situation and correct it.
Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.

When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.


8.10 Double-check to make sure you have the correct wind on your new torsion spring. On the left side next to the winding cone the end of the spring wire should be pointing up if it is facing you. Notice, also, that the cone is red which usually designates right wind. Customers frequently call and explain that when they get about six turns on the springs they spin on the cones. This is due to installing the springs on the wrong sides of the center bracket.
If a roll-up door, assuming you have not put in cabinets or anything that prohibits sliding the shaft sideways about 2-3 feet out of the spring to change it, then about $200-250 should do it for a 2-car garage door. If he has to disassemble the brackets to remove the springs because the shaft cannot slide sideways enough to get the springs on/off, then probably another $50-100.
Garage door springs can break for a variety of reasons. Extreme heat or cold, for instance, can stress the springs to the point of breaking, or it could be that normal wear on older springs could cause them to break. Whatever the situation, a broken spring can render your garage door inoperable. Your door will not be able to open or close when a spring is broken, and you should stand clear of your door until a professional can assess the situation and correct it.
Garage doors provide one of the major entryways into your home. Therefore, it is essential to ensure that they are secure and in good working order. If you are having problems with your current door, then you need to have a professional determine if it can be repaired or if it will need to be replaced. Here are some of the most common factors that will affect the cost of a garage door repair.

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The winding and unwinding is done at a metal fitting, called a winding cone, attached to the outside end of the spring. You stick a winding bar into one of the four holes in the cone and use the bar as a lever to turn the cone. Once you've completed a quarter turn, insert the other bar into a different hole in the cone and let the bar lever against the closed garage door to hold the spring tension. This allows you to move the original bar to repeat the process, alternating the bars with each quarter-turn. It takes about 30 quarter-turns to fully tension a standard torsion spring.
4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 

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Torsion springs do not last forever, regardless of what some companies claim. “Lifetime” springs do not exist – all springs have a lifespan. Most builders typically install the lowest costing door available and with that generally comes lower cycle springs. A torsion spring’s life is determined by the number of cycles the spring is rated to last. Whenever the door goes up and down is what is referred to as a “cycle.” The springs that builders install can last as little as 7,500 cycles which means the average homeowner could get 3-5 years of life.
Maybe the battery died or a spring broke, but you can't get into the garage to even see what the problem is. If the garage door is the only way in or out, or if you can't find the key to the door, you'll have to either find a way to break in or call a locksmith. As a preventative measure, it's smart to keep a spare key or install an emergency key release that would allow you to release the emergency disconnect to the operator so you can manually raise the door.

The history of the garage door could date back to 450 BC when chariots were stored in gatehouses, but in the U.S. it arose around the start of the 20th century. As early as 1902, American manufacturers—including Cornell Iron Works—published catalogs featuring a "float over door." Evidence of an upward-lifting garage door can be found in a catalog in 1906.[4] http://www.youtube.com/v/Z_eZc-kh40c&feature=kp

If your garage door is equipped with only one torsion spring, it will be much harder to get your door open. You will need to get 2-3 people to help lift the door up because the full weight can be anywhere from 150 to 300 pounds. We don’t recommend lifting the door when the spring break's due to the danger of it falling on someone. If you absolutely must get your garage door open, raw strength is what you need. When you get the door in the up position, use vise-grips or a c-clamp on the track below the bottom roller to hold the door in the up position.

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My garage door has been acting up. Not wanting to work sometimes. I noticed the blue light flashing on the opener when I push the remote button. Today it will not open. That is the only way in, so I can't go in the garage from inside the house. I can't pull the cord to release the belt drive. How do I open it now? I never did run wires to the manual button into the house. I have to use the opener. Only have one I can find now. It is not working. I need in there now.

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Gather the supplies and tools needed for changing the springs safely. In addition to the torsion springs you'll need a minimum of one or two 10" vise grips, an adjustable wrench, and two 1/2" X 18" winding bars. Most hardware stores sell 1/2" X 36" steel rods that can be cut in half. You'll also need a firm ladder and a rag for cleaning your hands. A ruler and a file may also be necessary; a socket wrench and sockets would shorten the time required. Finally, make sure your garage is lighted well.
11.2c If the springs you installed are too weak, and you wind the springs the correct number of turns, the door will be heavy at the floor, and it will not stay open half way, but it will stay open if raised completely. If tension is added to the torsion springs to lighten the garage door and to get it stay open half way, the door will be harder to close; openers often damage the new steel garage doors when they are too hard to close.

When a spring breaks on a garage door an immense amount of energy being displaced. Torsion springs are mounted over the garage door and they have a shaft running through the middle. When they break, the spring unwinds in less than a second and creates a loud noise due to the coils spinning on the shaft. Based on customer feedback, it can be quite startling.
Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful.
On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring.

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9.12 It is now time to secure the torsion springs in the middle. For various reasons, many installers will offset the center bracket several inches from the center of the door. Offsetting the bracket makes it easier to work around the opener bracket without causing any problems in the operation of your garage door, but offsetting the bracket is not necessary. If you have a slotted center bracket, remove the vise grip and lube the shaft where it turns inside the bushing. Position the shaft so it is the same distance from the header as it is at each end. The shaft should be straight and parallel to the header.

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Garage doors cause injury and property damage (including expensive damage to the door itself) in several different ways. The most common causes of injury from garage door systems include falling doors, pinch points, improperly adjusted opener force settings and safety eyes, attempts at do-it-yourself repair without the proper knowledge or tools, and uncontrolled release of spring tension (on extension spring systems).

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6.1 It is time now to unwind the old spring that is not broken. A few warnings are in order. NEVER, NEVER, NEVER touch a set screw without first inserting a properly fitting bar into the winding cone! Also, do not use box or socket wrenches for the set screws. If the cone slips, the wrench could break your hand in 10 spots before unwinding completely. It's my guess that this is the number one cause of trips to the emergency room for inexperienced homeowners fixing or replacing their springs.

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10.7 Continue tapping until the cone moves out to the mark on the shaft. Continue holding the bar off the garage door and pulling back toward the center of the door. If the cone slips away from the mark, repeat this step. Keep an eye on the tape to make sure the bar doesn't slip out of the cone. If it does start to slip, rest the bar against the top of the garage door, insert a bar in the next hole and turn the cone up enough to make it possible for you to push the marked bar back into place.
R-value describes the power of the insulation in your door. The higher the r-value, the stronger the insulation. Those doors will have better energy efficiency than doors that have a low r-value. Basic doors have an r-value of 0.0 with no insulation. The first step up gives you 1-3/8” insulation at a 6.5 rating. Next, a 1-3/8” thickness with Intellicore has a 12.9 r-value. The best option on the market is the 18.4 r-value, which has 2” Intellicore insulation.
6.8 Properly tightened screws will loosen with less than a turn. Once you loosen a set screw, keep at least one bar in the cone AT ALL TIMES until the spring is fully unwound. Many cones have been over-tightened. The spring may unwind 1/4 turn and not unwind any more until one of the set screws is loosened some more. You may need to completely remove the set screws. The shaft may be distorted and the cone still may not unwind at all.
The garage door opens and closes many times throughout the year, and something may blow inside. While it is usually something such as loose leaves or small amounts of dirt, the rails that the door travel along can collect this loose debris. Over time, the buildup of debris creates a blockage on the rails. Note where on the rails the door is stuck and clean that area. If children use the garage to leave the house, it's sometimes something as simple as a small, bouncing ball that happens to land in just the right -- or wrong -- spot.

Garage doors are able to move due to a counterbalance system that usually consists of a torsion spring. We often find incorrect springs have been installed which result in an unsafe door that you may not be able to open manually when needed. The balance of your garage door should be tested annually to reduce wear on your garage door opener and ensure it can be opened if an emergency situation arises. Because of the dangers involved with torsion springs, garage door spring repair and installation should only be done by experienced professionals like our Medics.


In order to prevent injury, garage doors automatically reverse if they come into contact with an obstacle. When the door closes halfway but then reverses for no apparent reason, this may be a sign that there is something preventing it from closing, something that you can't see. Check the tracks for stuff like dirt, rocks, bits of trash, or other debris. Give the tracks a wipe-down to dislodge anything that might be getting in the way.

Garage door springs don’t require extensive care and maintenance. However, they also can’t be left entirely to their own devices. Spraying the springs with WD-40 is a good place to start. It’s also a good idea to check the balance of the garage door every year. To do this, simply lift the garage door up about halfway and let go. If the springs are in good working condition, the door should remain still. If the springs are beginning to weaken, the door might sag or fall. By taking these basic steps, you can preserve your door springs for longer.

ryan was way more than early when he showed up. ryan gave me a straight up, not nonsensical "ah..ah..." like someone making up a story to listen to. direct and to the point, like a professional, gave me my options that i could present to the boss. the boss didn;t like the price of the new rollers. but she loves that it doesn't sound like a tank coming home from war. we were completely unprepared for this, so, it's good we got a guy like ryan.
On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring.
If your stuck garage door coincides with weather changes, you may need to adjust the pressure on the opener. Some openers have a force-adjustment mechanism that controls the force that's applied to operate the door. It's best to leave this adjustment to a garage door pro, as too much force may result in the door failing to stop when it should, posing a danger to people and objects in the door's path.
Go for the look of wood with less upkeep with low-maintenance faux wood composite & steel garage doors from our Canyon Ridge® & Coachman® Collections. Our Gallery, and Classic Collection garage doors are also available with Ultra-Grain®, a wood look durable paint. If you’re looking for a more traditional look, our Classic™ Collection of steel raised panel and flush panel garage doors complement most home styles. Add one of our many decorative window options to customize the door's appearance and let natural light into your garage.
10.6 Here you will need to do three things at once. With your left hand, lift the bar just off the top of the door and pull it toward the center of the garage door. While lifting up and back, tap the top of the bar just under the winding cone with your other bar. Pulling the bar back toward the center of the door as you tap causes the spring cone to bind on the shaft and not slip back.

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When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.

In addition to the bodily risk involved, it’s simply not an easy task. There’s the possibility that you will not install it correctly. At worst, this creates the risk that the mechanism will fail at the wrong time and injure you or someone in your family. At best, this means it will malfunction, and you’ll have to call professionals to fix it. It will save time, money and potential heartache to simply call a professional to install your new door springs correctly the first time.


6.7 It's now time to unwind the spring. Firmly position yourself on a steady ladder beside the garage door. Next, insert the bar into one of the holes of the winding cone. Make sure it goes all the way in. It should click when your bar hits the core. If you want to test the force you will be handling before loosening the set screws, push up on the bar one quarter turn and bring it back down. Next, while grasping the other end of the bar firmly, loosen the set screws with an open-end wrench or small adjustable wrench loose enough to come free should the cone spin. Be prepared for the torque to be transferred to the bar.
5.1 With the cables still tight on the drums, mark the drums and torsion shaft at each end with a file or a marking pen. If at least one of the springs is still wound, don't touch the cable drums and don't grab the shaft. If the cable breaks, the drum could spin and the cable rip through muscle and bone. If the set screws aren't tight enough, the shaft could spin and cause injury.

If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced. 

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Doors come with one or two torsion springs. If either spring is broken, the garage door opener may struggle to lift the weight of the door or fail to open the door at all. If a spring is broken, call a professional for service as these can be very dangerous to work with. Don’t try to open the door until a professional comes to inspect it and replace the springs. Springs can only be used for a certain number of open and close cycles, and over time they will eventually break and need replacing.

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R-value describes the power of the insulation in your door. The higher the r-value, the stronger the insulation. Those doors will have better energy efficiency than doors that have a low r-value. Basic doors have an r-value of 0.0 with no insulation. The first step up gives you 1-3/8” insulation at a 6.5 rating. Next, a 1-3/8” thickness with Intellicore has a 12.9 r-value. The best option on the market is the 18.4 r-value, which has 2” Intellicore insulation.
Installing an overhead garage door requires a few tools and a friend to help. First, the lower door panel needs to be set up in the center of the doorway. The remaining panels and tracks are held in place with hinges, brackets, and screws. Set up an easy-to-install torsion spring system to ensure that your door lifts properly for many years to come.
10The type of garage door shown provides the necessary lift assistance with a “torque tube.” If you intend to use an opener, wait to install the tube. Otherwise, install the torque tube according to the manufacturer’s directions. Roll up the door about 4 feet to check for the alignment of the tracks, and make any adjustments. Then tighten all fasteners.

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I have 2 full house humidifiers that have stopped functioning right. There are new filters, fan runs, tanks are full of water but they are not empting into the base. They have worked for part of the winter and now nothing seems to help...I loosened the caps thinking I had them too tight..... nothing seems to work .I have had humidifiers for 20 years and this is the first time this has happened to me. The humidifiers are only 2 years old. Any suggestions??
If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.

Once the springs break, quite a bit of tension is put on the door cables, and they will often break next. When these cables break, they will snap and forcibly fly out like a broken rubber band. Think about how much it hurts to be snapped by a broken rubber band, and then multiply it by a hundred to account for the size and weight of the garage door cables.

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Single panel doors can also be installed with (one piece track type hardware) that folds the door back with a single horizontal track on each side (which is mounted at the top of the wood frame) and a roller, (mounted to the top of the door on each side. A hinge on each side that attaches to the bottom of each side of garage door. Using track hardware, a car can be parked much closer to the door, as the whole door, when in the open position, rests completely inside of the garage door header. Track type hardware has much less arc when raising and lowering the garage door as opposed jamb type hardware.[citation needed]

Replacing torsion springs is done with the door closed. You start by carefully unloading all of the springs (most standard-size doors have two; any broken spring will already be unloaded), using the winding bars. Then, you unbolt the springs from the central rod bracket, disconnect the cables from the pulleys, and loosen the pulleys and slide them off of the rod. Next, you swap out the springs, reinstall the pulleys and cables, and secure the inside ends of the springs to the central bracket. Finally, you wind up both springs (securing them with two setscrew bolts on the winding cones) and test the door for proper spring tension. Often, springs need an extra quarter-turn or two to get the door balance just right.


Mechanical garage door openers can pull or push a garage door with enough force to injure or kill people and pets if they become trapped. All modern openers are equipped with “force settings” that make the door reverse if it encounters too much resistance while closing or opening. Any garage door opener sold in the United States after 1992 requires safety eyes—sensors that prevent the door from closing if obstructed. Force settings should cause a door to stop or reverse on encountering more than approximately 20 lbs (9.07 kg) of resistance. Safety eyes should be installed a maximum of six inches above the ground. Many garage door injuries, and nearly all garage door related property damage, can be avoided by following these precautions.
When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.
A garage door with aging springs puts an enormous load on a garage door opener, so another sign of failing springs is when you hear the electric door opener begin to strain as it attempts to lift the door. At this point, it is time to consider replacing the springs. Aging door springs can also break suddenly, a situation that can cause the door to slam shut violently. If you happen to be present when a spring breaks, you will hear a very loud sound like a gunshot, because the break usually occurs when the spring is fully loaded—stretched or twisted to its full tension. When one spring breaks, the door will suddenly feel very heavy when you try to open it by hand, and an automatic garage door opener may no longer be able to lift the door at all.

Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.

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This technician was very competent and performed the services in an outstanding manner. He also suggested additional items needing work on our garage door opener so that it performs much better. It also appears I ordered the wrong door openers, but he was able to input the correct code so that we can use them. We were very satisfied with all of his services.
6.4 Test the fit of the bar in the cone before loosening a set screw. Insert one end of your winding bar into one of the holes of the winding cone. Pull down on the bar slightly to make sure the set screws are tight. Position your ruler between the bar and the garage door. Move the bottom of the bar from side to side and measure the play. It should be less than an inch and a half. If it is over 2" either get someone else to change your springs or have someone make some bars that will properly fit the cones.

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9.4 Slide the end of the shaft into the end bearing plate. Tighten the set screws an additional 1/4 to 1/2 turns beyond the point you finger-tightened them. Add an additional 1/4 turn if you could not find the original set screw indentations in the previous step. Heavier wooden garage doors may require an additional 1/4 turn. Caution: Under-tightening the drums could cause the drum to slip and the door to cock or fall. Over-tightening the set screws could damage the shaft or drum, resulting in the same problems. This is a critical step. http://youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c
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