Maybe the battery died or a spring broke, but you can't get into the garage to even see what the problem is. If the garage door is the only way in or out, or if you can't find the key to the door, you'll have to either find a way to break in or call a locksmith. As a preventative measure, it's smart to keep a spare key or install an emergency key release that would allow you to release the emergency disconnect to the operator so you can manually raise the door.

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When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.
"We had an unusual repair requirement. We have horizontal sliding steel doors on our 1950's equipment shed. The upper track was damaged by a roofer's forklift while they were loading supplies onto the roof. The track is made out of very heavy steel, not like the track in today's doors. Toby, responded to my request very quickly and came out of his way to inspect the damage. Although it was not something that he had encountered before, he was able to fix the track and the door is operating better than it has in years. Thank you."

When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.
Eric Jonas has been writing in small-business advertising and local community newsletters since 1998. Prior to his writing career, he became a licensed level II gas technician and continues to work in the field, also authoring educational newsletters for others in the business. Jonas is currently a graduate student with a Bachelor of Arts in English and rhetoric from McMaster University. https://youtube.com/v/Z_eZc-kh40c
We have had many concerns with our garage opener unit both safety issue and sleepless nights. At this time we are pleased that so far the unit is operating as it should.Hopefully we hope the issue of the unit opening by it self at early morning hours is solved. And if this is so, we want to Thank all involve in bring a satisfactory solution to this nightmare. https://m.youtube.com/watch?v=Z_eZc-kh40c&feature=youtube_gdata

However, when a car is trapped inside, then it must be opened; otherwise, taking a cab or bus would be the only option left. Opening it would require help from another adult person or should be done by technicians. And every attempt in opening it, safety precautions should always be the first thing in mind. Never rely on garage entry openers when the spring is broken since it can cause falls and accidents. If the homeowner is not confident to open it or has no time to do it, it is always wise to call a technician.


Typically, it will cost less to install a steel garage door without an opener than to install a custom wood door with a garage door opener. Recent innovations have also yielded high-tech doors with thick insulation and energy-efficient glaze, as well as finished interior surfaces and other significant upgrades. These are more expensive doors, but they are also extremely durable.
Would have appreciated the technician to have explained in better detail about the quality of the first doors we received in our home. The garage doors that were installed recently were an upgrade. I would have selected the better quality of doors with the first installation if it had been explained in better detail and time of decision with the first doors. But, I really love the doors that were recently installed! Explained much better with the new doors. Time was well spent on my decision making and the technician this time was very helpful and knowledgeable. Thank You! Cathy Walsh
Changing your garage springs isn’t typically a DIY project and usually requires a professional. But it’s good to know when it’s time to find garage door spring replacements. To test your springs, disable your garage door opener if you have one, then raise the door manually. If it doesn’t stay in place on its own, it’s time to replace your garage springs.
Single panel doors are constructed from one monolithic panel. From the closed position a single panel door swings up and overhead with a hinge on each side (known as jamb type hardware) to the fully open position. A disadvantage of monolithic panel doors is that the swing up arc of the door occurs partially outside the garage. This means a vehicle must stop and park several feet in front of the door to avoid being hit by the garage door when it is opened. https://youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
While there are times you may be able to fix the problem yourself, there are many reasons it may be best to leave the garage door repair up to the professionals. Knowing what’s wrong with your garage door may help you to determine if it is a problem you can tackle or if it’s time to call someone for assistance. To help you troubleshoot your garage door issues, here are the top 10 reasons your garage door won’t work.
Wood - Wood garage doors are sturdy and quite beautiful. However, if you live in a humid climate, your doors will be prone to rotting and splitting. If your wood is painted, you must also factor in the costs of painting as part of your regular maintenance routine. The cost of repairing the wood varies depending on the type. However, average cost to repair a wood panel is $190 to $215.

The tricky parts of the job involve you carrying the tension of the spring. Replacing a spring requires that you first unwind the spring to relieve the tension, then wind it back up and secure it while it's under tension. Winding bars are used for all winding and unwinding actions—don't try to save a few bucks by substituting long screwdrivers or pieces of rebar for the real winding bars. Substitute tools are much more likely to slip, or they may bend or break under the load of the spring.
I got these replacement cables for my beach house garage door after the originals rusted and broke. These are twice the diameter of the OEM cables, and fit the door perfectly. The larger cables give piece of mind for both supporting the door and providing safety cables for the extension springs. Came with all the necessary hardware, and the installation was easy with the doors blocked in the up position.
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
After removing the old batteries, make sure the plus and minus signs line up with the plus and minus signs on the inside of the transmitter. Otherwise, the new battery won’t work in the transmitter, and it could give you a false sign that something else may be wrong. Once the battery is in place, test the transmitter, and if it works, replace the transmitter door.
Most residential garage doors have one of two types of springs: torsion or extension. Torsion springs are heavy-duty springs mounted to a metal rod that runs parallel to the door, directly above the door opening. These springs are loaded, or tensioned, with a twisting action. When the door closes, cables attached to the bottom corners of the door pull on pulleys attached to the ends of the metal rod the springs are mounted on. The pulleys turn the rod, which twists the springs and creates tension. When the door is opened, the springs unwind and help lift the door.
If you can hear your garage door motor running for what seems like the full amount of time it normally would take to open or close the door, but the door doesn’t move, chances are the disconnect switch has been enabled. Every garage door opener comes with a disconnect switch in case you lose power. This allows you to open or close the door manually so your car isn’t stuck in the garage until the power comes back on.
•	Extension springs: Garage door extension springs stretch to provide lifting power for the door. These springs are typically made of steel and mounted above the horizontal track of the garage door. A safety cable should run through your extension springs to prevent possible injuries or property damage. Extension springs are the most common type of garage door spring for residential use and can break after excessive usage.  

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I got these replacement cables for my beach house garage door after the originals rusted and broke. These are twice the diameter of the OEM cables, and fit the door perfectly. The larger cables give piece of mind for both supporting the door and providing safety cables for the extension springs. Came with all the necessary hardware, and the installation was easy with the doors blocked in the up position.
I had two extension springs replaced, all for $135.00 (this included tax). The work took about 35 minutes and I was relieved to have this taken care of. You never realize the importance of something to you, until it is broken. Was this a good price? Seemed reasonable enough and the repairman came out the same day I called. Harris County Houston, Tx.
The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.

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Opening the door yourself is recommended only during an emergency, as there is an increased risk of it getting stuck again-or worse yet, crashing down on top of you. Moving a wooden door could cause damage to the opener, or the top of a steel door might bend underneath the pressure. If you must open the door long enough to drive underneath it, you may want to prop up either side with some 2×4 pieces of lumber to provide added stability. You could also secure your door to its tracks using a pair of vise grips or a couple of c-clamps.
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.
These instructions are for doors with cable drums and cables that look similar to those in the picture below. The next part beyond the end of the spring assembly is the cable drum. The drum is cast aluminum alloy 4" in diameter and 12.6" in circumference around the flat portion. Just beyond the cable drum is the end bearing plate. The cable unwraps off the back of the drum between the drum and the garage wall or jamb and travels down alongside the door, inside the track brackets and behind the roller stems as shown.
While there are times you may be able to fix the problem yourself, there are many reasons it may be best to leave the garage door repair up to the professionals. Knowing what’s wrong with your garage door may help you to determine if it is a problem you can tackle or if it’s time to call someone for assistance. To help you troubleshoot your garage door issues, here are the top 10 reasons your garage door won’t work.
4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 
As the door is opened and closed over time, the steel in the springs can start to weaken as the door gradually becomes too heavy for them, rendering them less effective. The springs will eventually break, leaving the door closed. Torsion springs can also be affected by rust and cold weather. The good news is, the average garage door torsion springs will last somewhere between 5-7 years, and should last around 10,000 cycles. So, if you open and close your garage door 3-5 times a day for over 365 days in a year, you should get plenty of life out of your torsion springs.

If you can hear your garage door motor running for what seems like the full amount of time it normally would take to open or close the door, but the door doesn’t move, chances are the disconnect switch has been enabled. Every garage door opener comes with a disconnect switch in case you lose power. This allows you to open or close the door manually so your car isn’t stuck in the garage until the power comes back on.
Grab a tape measure and press the hook between two spring coils and note the length of 20 coils. Then measure 40 coils. Convert the measurements to a decimal (4-1/2 in. to 4.5 in., or 4-1/8 to 4.125, for example). Divide the two measurements by 20 and 40 to obtain the spring's wire diameter. Here's an example: 4.50 divided by 20 = .225-in. wire diameter; 9.0 divided by 40 = .225-in. wire diameter. If the two results match, you've measured correctly.

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A typical version of an overhead garage door used in the past would have been built as a one-piece panel.[1] The panel was mounted on each side with unequal parallelogram style hinge lifting mechanism. Newer versions of overhead garage doors are now generally built from several panels hinged together that roll along a system of tracks guided by rollers.[1] The weight of the door may be 400 lb (181.4 kg) or more, but is balanced by either a torsion spring system or a pair of extension springs.[2] A remote controlled motorized mechanism for opening garage doors adds convenience, safety, and security.[3]
Single panel doors can also be installed with (one piece track type hardware) that folds the door back with a single horizontal track on each side (which is mounted at the top of the wood frame) and a roller, (mounted to the top of the door on each side. A hinge on each side that attaches to the bottom of each side of garage door. Using track hardware, a car can be parked much closer to the door, as the whole door, when in the open position, rests completely inside of the garage door header. Track type hardware has much less arc when raising and lowering the garage door as opposed jamb type hardware.[citation needed]
Gather the supplies and tools needed for changing the springs safely. In addition to the torsion springs you'll need a minimum of one or two 10" vise grips, an adjustable wrench, and two 1/2" X 18" winding bars. Most hardware stores sell 1/2" X 36" steel rods that can be cut in half. You'll also need a firm ladder and a rag for cleaning your hands. A ruler and a file may also be necessary; a socket wrench and sockets would shorten the time required. Finally, make sure your garage is lighted well.
When a spring breaks on a garage door an immense amount of energy being displaced. Torsion springs are mounted over the garage door and they have a shaft running through the middle. When they break, the spring unwinds in less than a second and creates a loud noise due to the coils spinning on the shaft. Based on customer feedback, it can be quite startling.
4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 

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Garage doors are the largest moving object inside your home. If you have a problematic garage door, it compromises the safety of your family and home. Ankmar Denver is a professional company you can count on. We provide you with quality service at a reasonable price. We offer FREE estimates on replacement garage doors and are spring replacement specialists. 24 hours a day 7 days a week we are your number one garage door repair service.

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For commercial or residential doors, operators and accessories outside of the U.S. or Canada you can contact international. ​​​​​​Please be sure to include the following in your e-mail, so we can connect you with the Overhead Door™ Distributor that can best serve you: Contact Person, Phone Number (including local dialing code), Company Name, City and Country, Product(s) of interest (i.e. residential or commercial garage doors, operators and accessories), Name of Project (if any) and Project Specifications.​​​​​​​​​​​​ 

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Looking to repair your garage door opener? Common problems could range from issues with the remote or wall switch that control the garage door opener to more serious issues like a grinding noise coming from the opener itself. If you need help with repairing your garage opener, schedule a repair appointment today! We repair all major brands and have same-day availability in most markets, so we can get your garage door opener repaired and running smoothly. To learn more about the cost of repairing garage doors, visit our garage door and opener installation and repair cost guide.

Doors come with one or two torsion springs. If either spring is broken, the garage door opener may struggle to lift the weight of the door or fail to open the door at all. If a spring is broken, call a professional for service as these can be very dangerous to work with. Don’t try to open the door until a professional comes to inspect it and replace the springs. Springs can only be used for a certain number of open and close cycles, and over time they will eventually break and need replacing.

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Get a price quote on a New Garage Door- Use our super-simple garage door designer to learn about the available options, pick the ones you like best, and send it to us for a free quote. It's the fastest way to shop for a garage door on the web. In less than 10 minutes, you'll have a much better idea what you want and get a price without sales pressure. Click garage door designer to get started...
One of the best ways to care for your springs is to check them over for wear. You can certainly look at them for damage, but sometimes the damage isn’t something that’s visible. In these cases, try lifting the garage door up from the ground. About halfway up, let go. If the door stays, the springs are still working perfectly. If the door sags or drops at all, this could be a sign that your springs are beginning to weaken and will need replacing soon.

10.6 Here you will need to do three things at once. With your left hand, lift the bar just off the top of the door and pull it toward the center of the garage door. While lifting up and back, tap the top of the bar just under the winding cone with your other bar. Pulling the bar back toward the center of the door as you tap causes the spring cone to bind on the shaft and not slip back.	 

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Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.
Home Depot local Service Providers are background checked, insured, licensed and/or registered. License or registration numbers held by or on behalf of Home Depot U.S.A., Inc. are available at homedepot.com/licensenumbers or at the Special Services Desk in The Home Depot store. State specific licensing information includes: AL 51289, 1924; AK 25084; AZ ROC252435, ROC092581; AR 228160518; CA 602331; CT HIC.533772; DC 420214000109, 410517000372; FL CRC046858, CGC1514813; GA RBCO005730, GCCO005540; HI CT-22120; ID RCE-19683; IA C091302; LA 43960, 557308, 883162; MD 85434, 42144; MA 112785, CS-107774; MI 2101089942, 2102119069; MN BC147263; MS 22222-MC; MT 37730; NE 26085; NV 38686; NJ 13VH09277500; NM 86302; NC 31521; ND 29073; OR 95843; The Home Depot U.S.A., Inc. is a Registered General Contractor in Rhode Island and its Registration Number is 9480; SC GLG110120; TN 47781; UT 286936-5501; VA 2705-068841; WA HOMED088RH; WV WV036104; WI 1046796.
Garage doors have tension springs and cables that help to slowly and safely lower your door while closing. If these tension springs or cables break, you might find that your garage door closes really fast, often with a loud bang when it hits the ground. This is very dangerous as there is nothing preventing the garage door from crushing something that might be below it. It’s best to call a garage door professional as soon as you can to have them come out and repair these cables or springs.
If a roll-up door, assuming you have not put in cabinets or anything that prohibits sliding the shaft sideways about 2-3 feet out of the spring to change it, then about $200-250 should do it for a 2-car garage door. If he has to disassemble the brackets to remove the springs because the shaft cannot slide sideways enough to get the springs on/off, then probably another $50-100.
"Mile High garage called shortly after submitting my request and set an appointment to have a repair man show up shortly after. They went over everything I needed to get done and gave me several pricing options to fix initial need and alleviate future issues. Work was done in a timely manner and customer service was great. Mile High garage called shortly after submitting my request and set an appointment to have a repair man show up shortly after. They went over everything I needed to get done and gave me several pricing options to fix initial need and alleviate future issues. Work was done in a timely manner and customer service was great. " http://m.youtube.com/embed/Z_eZc-kh40c
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