If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener.

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If this is the problem then you will be able to tell by seeing if your garage door rollers are literally off track. If your garage door panels are not damaged, then you do not need to replace your door. However, the rollers do need to be put back on the track which should be done by a professional. If you are looking for a garage door company that specializes in Garage Doors, Garage Door Repair, or Garage Door Openers, or are just looking for more information, please visit our website at precisiondoor.net. Remember, "We Fix Garage Doors Right"™.

7.4 Check to make sure the torsion hardware is secure. If needed tighten the lag screws that attach the spring anchor bracket to the header. If loose, replace with longer or thicker lags. Brackets for doublewide wood doors should have two lags on the bottom, because when the springs are wound the spring torque pulls the bracket from the bottom. Never touch these when the springs are wound. One of my customers removed the screws when the springs were wound. He broke his arm in 14 places and almost died. He spent a month in the hospital.

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Door styles - in addition to the styles just mentioned, it is important to also consider additional features such as windows across the top of the door to provide light inside of the garage, the use of steel or wood frames to give decorative doors added security and stability, and insulation which can reduce energy costs in the attached garage by an impressive 15 to 20%; and
11.2b If the springs you installed are too strong, and if you wind the springs the correct number of turns, the door will not stay down nor half way. The garage door will be hard to close. DO NOT REMOVE MORE THAN HALF A TURN OF SPRING TENSION TO CORRECT THE PROBLEM. Here's why. If you remove 3/4 of a turn to get the door to stay closed, and then if you open the door, it will get heavier as you open the door, and once open, the cables will come off the drums. This could create as much as a day's extra work. It could also cause door damage and/or result in serious injury. Do not use the door! Get different springs!
Once the springs break, quite a bit of tension is put on the door cables, and they will often break next. When these cables break, they will snap and forcibly fly out like a broken rubber band. Think about how much it hurts to be snapped by a broken rubber band, and then multiply it by a hundred to account for the size and weight of the garage door cables.

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If the door closes but then immediately pops open again, you'll need to check the limit settings, which help the mechanism determine how far to move the door in order to close it properly. If the settings are off, the door will hit the ground before the opener believes it should. It will assume that it has hit an obstacle and will automatically backtrack to avoid damage. Check the owner's manual or the buttons on the motor to adjust the limit settings. It may take some trial and error to get the setting just right.
Sectional: Also known as a raised panel door, this door is the most common. It is made of several horizontal panels hinged together, fitted with wheels and mounted within a track. The biggest advantage of this door is it takes up relatively little space and easily controlled with a standard remote garage door opener for a nominal cost. Their moving parts are readily accessible which can keep repair costs low. The average cost for sectional door repairs is $128.
As mentioned, the only time you should attempt to open a garage door with a broken torsion spring is during an emergency. Otherwise, you should contact a service technician for emergency repairs. We provide same-day garage door service for people just like you who find themselves stuck and unable to move due to a faulty torsion spring. For prompt, reliable service any time of the day or night, please contact us.
The national average for garage door repair cost is between $80 and $110. Some of the factors that affect your garage door repair cost are the type of springs (most often torsion or extension), the size and weight of the door, and the door material. Many garage door pros will charge a service fee to visit your house and determine the problem. Often, the service fee includes a set amount of labor. One example of this is an $80 service fee that includes the first hour of work plus testing and inspecting your garage door and garage door opener, while another pro may charge $150 for the same standard service call.   
Go for the look of wood with less upkeep with low-maintenance faux wood composite & steel garage doors from our Canyon Ridge® & Coachman® Collections. Our Gallery, and Classic Collection garage doors are also available with Ultra-Grain®, a wood look durable paint. If you’re looking for a more traditional look, our Classic™ Collection of steel raised panel and flush panel garage doors complement most home styles. Add one of our many decorative window options to customize the door's appearance and let natural light into your garage.
The history of the garage door could date back to 450 BC when chariots were stored in gatehouses, but in the U.S. it arose around the start of the 20th century. As early as 1902, American manufacturers—including Cornell Iron Works—published catalogs featuring a "float over door." Evidence of an upward-lifting garage door can be found in a catalog in 1906.[4]
If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person.

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When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.

When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.

Look at the door rollers on each side of the door. All rollers should be inside the door track. If they are not, you will need to lower the door slowly by hand. If the bottom roller is out on one side, bend the outside edge of the track with a pair of vise grips and push the roller into the track before lowering the door. Bend the track edge back with vise grips.
For commercial or residential doors, operators and accessories outside of the U.S. or Canada you can contact international. ​​​​​​Please be sure to include the following in your e-mail, so we can connect you with the Overhead Door™ Distributor that can best serve you: Contact Person, Phone Number (including local dialing code), Company Name, City and Country, Product(s) of interest (i.e. residential or commercial garage doors, operators and accessories), Name of Project (if any) and Project Specifications.​​​​​​​​​​​​ 

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When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.
Your springs may be broken. There are two different types of springs. If your garage door springs are located horizontally at the top of your garage door then it is called a torsion spring. You should check for a gap in between the springs to indicate if they are broken. If your springs are located at either side of your garage door, they are called extension springs. Look to see if a piece of them is hanging on the side of your garage door to indicate if those are broken. If your garage door springs are broken then replacing them is a dangerous process if you have never done it before so you should seek a professional to repair or replace them.
If your stuck garage door coincides with weather changes, you may need to adjust the pressure on the opener. Some openers have a force-adjustment mechanism that controls the force that's applied to operate the door. It's best to leave this adjustment to a garage door pro, as too much force may result in the door failing to stop when it should, posing a danger to people and objects in the door's path. https://www.youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c
Door styles - in addition to the styles just mentioned, it is important to also consider additional features such as windows across the top of the door to provide light inside of the garage, the use of steel or wood frames to give decorative doors added security and stability, and insulation which can reduce energy costs in the attached garage by an impressive 15 to 20%; and

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If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy.

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Garage door manufacturers typically produce garage doors fitted with torsion springs that provide a minimum of 10,000 to 15,000 cycles and are guaranteed for three to seven years. One cycle is a single opening and closing sequence. Most manufacturers offer a 30,000 cycle spring. However, it is important to remember that if the weight of the garage door is increased by adding glass, additional insulation, or even several coats of paint, the life of the torsion spring may be greatly reduced. Additionally, springs at highly humid environments, such as coastal regions tend to have a significantly shorter cycle life, due to the corrosive cracking.
Because your garage door can be customized, pricing varies. Our Clopay configurator will help you review pricing as you begin your project. You’ll start with your door size and whether you need a single or double car door. Next, you can choose the collection of door, which gives you options of various materials and styles. Then, you’ll choose your construction, which allows you to decide what you need in terms of energy efficiency, durability and noise control. Lastly, you will be able to visualize the design and see an end price. Other optional add-ons include windows, decorative hardware, smart features and the r-value. However, you do not have to use the configurator. We also install standard garage doors that have not been customized so you know the product price early on in the process.
6.1 It is time now to unwind the old spring that is not broken. A few warnings are in order. NEVER, NEVER, NEVER touch a set screw without first inserting a properly fitting bar into the winding cone! Also, do not use box or socket wrenches for the set screws. If the cone slips, the wrench could break your hand in 10 spots before unwinding completely. It's my guess that this is the number one cause of trips to the emergency room for inexperienced homeowners fixing or replacing their springs.
Aging garage door springs cause the door to effectively "weigh" more as the steel loses its resiliency. With new springs, a heavy garage door should take no more than about 10 pounds of force to lift into an open position. With springs nearing the end of their lifespan, the force required to lift the door can be considerably more, since a garage door may weigh 200 pounds or more.

Whenever a spring breaks, the door will not go up. Attempting to lift a door with a broken spring can be extremely dangerous. Attempting to replace the springs yourself is even more dangerous. You should never attempt to fix a broken spring yourself – only experienced, trained professionals should ever touch torsion springs. Also replacing a spring requires expertise to know exactly which spring to replace it with. The correct springs are determined based off the weight of the door. There are hundreds of combinations of springs but only one is correct for your door. It is important to have the correct springs to prevent an array of problems in the future. With the wrong springs, your opener will break much quicker and your door is more likely to come off tracks. It is alarming how many installers use the wrong size springs. Knowing which springs to use can only be determined by experience.
I'm getting a good laugh on all the comments on "Garage Door Nation" on how easy they or people make it sound to order and change out their torsion springs. First off, if you do your shopping, the savings is about $50 - $75 having a company do it. Is it worth the 3 days wait without the use of your garage door, the safety risk and your time doing it yourself? If yes, then go for it!
Rolling sectional overhead garage door spring replacement should cost somewhere between $195 to $300 for a quality set springs (50000 cycle rating). This price will very if the garage door repair company charges a service call fee (trip charge). The most important thing to consider along with price is the quality of the springs and the warranty. There are any company that we use lower or mid quality springs and charge on the higher end because they include a lifetime warranty on the springs. The catch is that this warranty will only covers the spring for life and labor only for 30 days to a year. Look for a company that offers a equal parts and labor warranty. This insures that the warranty represents the rating of the springs that are being installed. For instants, you may buy a 1500 cycle rated spring set (last 3 years +or-) for $200 with a lifetime warranty and 1 year on labor. When a spring brakes after 3 year the spring its self is covered but the labor cost to replace the warranty spring can be between $65 to $100. This can add up over the year as the warranty will not restart at the time of the warranty replacement. On the offer hand, if you purchase a set of springs rated at 50000 cycles (last 10 year +or-) for $270 with a 10 year parts and labor warranty and a spring brakes in 8 years it would be replace at $0 cost. A must batter value! Always check service company review and get the details on the quality of springs a garage door repair company uses and the warranty, part and "labor".

We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.

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When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight.
Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.
Step 5: Check for loose hardware, and tighten as needed. On swing-up doors, check the plates where the spring is mounted to be sure the screws are tight, and tighten any loose screws. On roll-up doors, check the hinges that hold the sections of the door together; tighten any loose screws, and replace any damaged hinges. Sagging at one side of the door can often be corrected by servicing the hinges. If a screw hole is enlarged, replace the screw with a longer one of the same diameter, and use a hollow fiber plug, dipped in carpenters' glue, with the new screw. If the wood is cracked at a hinge, remove the hinge and fill the cracks and the screw holes with wood filler. Let the filler dry and then replace the hinge. If possible, move the hinge onto solid wood.

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Once the springs break, quite a bit of tension is put on the door cables, and they will often break next. When these cables break, they will snap and forcibly fly out like a broken rubber band. Think about how much it hurts to be snapped by a broken rubber band, and then multiply it by a hundred to account for the size and weight of the garage door cables. https://www.youtube.com/e/Z_eZc-kh40c
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